What are the responsibilities and job description for the Mobile Crisis Response Coordinator (Evening Shift) position at One Hope United?
Under the assigned supervisor, the Mobile Crisis Response Coordinator provides high-level coordination of assigned activities that will assist in achieving program and/or agency goals. This position collaborates with the crisis supervisor and coordinator team regarding statistical reporting assistance and managing internal and external data entry points. Also, assisting in ensuring 24-hour crisis coverage is maintained; including filling coverage gaps when necessary.
Essential Duties and Responsibilities
- Works with crisis supervisors and other staff of various departments whose coordination of effort is essential for joint delivery of services
- Consults with crisis supervisor and coordinator team to determine program needs and to establish agreed upon expectations and implementation plans
- Supports crisis specialists in multiple crisis programs
- Maintains frequent communication with crisis supervisor and coordinators to ensure consistency in the communication of the agreed upon expectations
- Manages maintained constructive relationships between the day crisis team and the night crisis team for improving the program’s effectiveness
- Facilitates routine reviews of client records; thus, ensuring recordkeeping procedures are implemented, consistent and appropriate
- Maintains frequent communication with the crisis team, both day and evening shift to ensure connectivity and positive team culture
- Participates in and co-leads staff meetings, to also include agenda development and meeting guidance
- Coordinates and promotes community linkage and relationship development
- Coordinates and implements program specific trainings, as needed and as agreed upon by the crisis supervisor and coordinator team
- May include transporting clients (youth or adult) to immediate crisis determined resources (i.e., shelter, treatment, etc.).
- Provides clinical and programmatic support to staff during shift and coordinates/consults with supervisor, as needed.
- Occasional travel may be needed due to location of programming in several counties in Southern Illinois and Lake County in Northern Illinois
- Performs other related duties as assigned
Qualifications
Education: Bachelor's Degree required; Master's Degree preferred
Experience: 1-2 years of related experience required
Other: Valid driver’s license and a reliable vehicle
Required Skills:
Education: Bachelor's Degree required; Master's Degree preferred
Experience: 1-2 years of related experience required
Other: Valid driver’s license and a reliable vehicle
Required Skills:
- Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills, as necessary.
- Excellent organizational skills, including setting priorities
- Effective verbal and written communication skills with ability to convey information in a clear, concise manner.
- Team-oriented and can work well between multiple departments/staff
- Ability to exercise discretion and ensure confidentiality.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if need; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, and copier. The employee is occasionally required to move items up to 50 pounds.
The employee works in varied residential environments based on assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. While performing the duties of this job, the employee may frequently drive an automobile, taking clients to appointments, in the local and regional area. Occasionally, travel is outside the local area and overnight.
We Invest in You!
- Tuition assistance up to $2500 per year
- Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
- Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
- Agency paid life up to $50K based on salary
- Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
- Voluntary Legal Plans
- Agency paid long term after 1 year of employment
- Career ladders, professional development, and promotion opportunities
- Free LCSW and LCPC Supervision hours available in some locations
A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?
- 800 talented professionals strong, serving 10,000 children and families in Illinois and Florida Fiscally stable, $70 Million agency
- - strong since 1895
- Energetic leadership and a rich community of support
One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in eVerify.
In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a COVID-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.
#INDBH
Salary : $2,500 - $50,000
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