What are the responsibilities and job description for the Customer Service Lighting Projects position at One Source Associates, Inc.?
This position is responsible for order entry and management through the life cycle of an order. It requires a professional, reliable, and self-motivated individual with exceptional attention to detail and the ability to work with a high level of accuracy.
The department takes a proactive approach to ensuring the successful completion of an order/job. Exceptional time management and organizational skills, with the ability to multi-task in a fast-paced environment are necessary.
Our goal is to provide outstanding service to our customers. On the job training for our product lines and software will be provided.
The below skills are required to perform this role successfully.
- Accurate order entry
- Managing ship status reports
- Warranty resolution
- Troubleshooting resolution
- Miscellaneous pricing
- Exceptional problem solving in an efficient and effective manner
- Strong focus on accuracy and details
- Communicating clearly verbally and in writing
- Documenting information in a clear, concise, and organized manner
- Working independently and as a team
Qualifications
- College education preferred but not required
- Experience in the industry preferred but not required.
Benefits
ESOP
Competitive salary
Comprehensive Health, dental and vision insurance
401(K) and profit sharing
Hybrid work structure
Disability and Life Insurance
Paid vacation and holidays
Educational opportunities
