Transportation Operations Manager

SUMMARY:

OWL Central Operations Manager is responsible for leading business objectives throughout OWL’s operations. This involves focusing on Key Performance Indicators relating to on-time delivery, on-time reporting, and equipment. The Operations Manager should mentor and communicate with all levels of Operations team from Drivers to Assistant Manager. Associate should create and foster a collaborative work environment with Customers and Suppliers in support of the daily operations.

Essential Job Functions (other duties may be assigned)

• Respond to changes, analyzes impact on department(s) and organization
• Listed to feedback for departmental improvement
• Departmental controls and monitoring, manages departmental activities according to standards
• Enforces and demonstrates safe practice and procedures, ongoing daily monitoring of Safety and Quality.
• Countermeasures issues when identified
• Leads continuous improvement efforts and promotes a positive work environment
• Prepares, monitors, thoroughly investigates variances and reports for the budget(s)
• Ensures cost management and control, pursuing Cost Down/Cost Avoidance initiatives
• Practices efficiency and innovation
• Representative of the organization to Customers and employees during and after business hours
• Provide correct course of action for department, supporting company policy and business direction
• Communicate with all levels of the organization, customer, and outside agencies
• Process monitoring and resources requirements, while balancing the budget requirement with production requirements
• Development of department Business Plan strategies to meet corporate short-and long-term goals
• Develop quarterly review of business plan activities and results
• Coordinate activities between Divisions, customer, and support groups to meet plans
• Enhances KPI’s (Key Performance Indicators) and metrics to monitor business to assure SQCDME targets are achieved
• Negotiations of yearly cost with Customer(s) and developing new business opportunities and objectives
• Development of labor, equipment, and operating requirements
• Ongoing review of business needs based on operations changes and customer’s business requirements
• Development of weekly and monthly presentations, as required, to executive staff regarding assigned departments
• Conduct customer visits/ meetings (Honda monthly, Suppliers quarterly)
• Ability to respond to issues at all hours, and the ability to work in excess of 40 hours a week and/or 8 hours in a day
• Performs functions as well as lead and mentor operations staff and drivers for transportation planning/implementation of processes for all Central Operations, which may be in multiple locations (Currently: 100 Associates and Management team members).
• Maintain a customer service focus, ensuring and protecting our customer’s best interest
• Collaborate with other Regional Operations, Equipment Group, and Administrative functions to ensure solid business processes and viability
• Work to meet customer’s expectations and fulfill their needs maintaining communication and good rapport
• Maintains confidentiality of sensitive information and sustains trust with peers and customers

Promote and adhere to OWL Core Values:

Respect for the Individual - Promote harmony and consensus. Co-operate and work with others in the pursuit of team goals. Maintain high ethical standards both personally and professionally.

Building Trust- Be reliable and consistent. Shows confidence in others. Be aware of unconscious bias. Shows integrity and authenticity.

Developing Yourself and Others- Improves skills and talents of others and self. Seeks and provides constructivefeedback.

Challenging Spirit- Challenges self and others to realize their abilities. Encourages development.

Minimum Requirements (education, experiences, skills, licenses and/or certifications)

• Bachelor’s degree or Equivalent Work Experience in related field: Minimum of 5 to 7 years Transportation management coupled with solid business acumen related to logistics and FMCA/DOT/HOS requirements
• Demonstrate positive labor relations skills with the ability to develop effective relationships
• Strong computer skills including but not limited to all Micro-soft Office programs (in particular Excel, Word, and PowerPoint), Adobe, HRIS (Ceridian/Dayforce), AS400, and transportation/fleet management systems (TMW & PeopleNet)
• Excellent communication, presentation, planning, and organization skills
• Excellent customer service skills, including dealing with difficult situations
• Creative analytical skills - Strong knowledge of problem solving and root cause analysis for total supply chain
• Leverage technology and know-how to create efficiencies and streamline focus on quality, service, and safety
• Exceptional negotiation skills
• Prior experience working with Japanese companies and knowledge of “Honda Philosophy” a plus

Work Conditions:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines and has minimal exposure to health or safety hazards.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• East Liberty, OH 43319: Relocate before starting work (Required)

Work Location: In person

Salary : $70,000 - $85,000