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Office Coordinator

Pacifica Hotel Company
Aliso Viejo, CA Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/17/2025

Pacifica Hotels is actively seeking a dynamic Office Coordinator to join their home office team! The Office Coordinator will be responsible for the smooth, effective operation of the front desk and public and communal areas throughout the home office.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES OF THE JOB INCLUDE, BUT ARE NOT LIMITED TO:

  • Greet, acknowledge and assist visitors upon arrival to the office.
  • Manage incoming/outgoing mail and deliveries.
  • Manage incoming/outgoing office email communications and phone calls.
  • Establish and manage inventories for the kitchen and mail room.
  • Monitor and coordinate meeting room calendars
  • Monitor, respond to and log gift certificate requests.
  • Monitor and respond to info@pacificahotels.com emails. Direct inquiries to appropriate department.
  • Assist with special projects and assignments in the home office.
  • Assist with processing invoices, related to home office operations.
  • Maintain an eye for detail and ensure that all public and communal areas are tidy and well organized.
  • General office tasks as needed, including copying, faxing, scanning and filing.
  • Support other administrative staff as needed during their absence.

QUALIFICATIONS:

  • Strong written and verbal communication skills.
  • Excellent organizational and time management skills.
  • Great customer service and interpersonal skills.
  • Friendly, service-oriented personality.
  • Keen attention to detail.

KNOWLEDGE/EDUCATION/ EXPERIENCE:

  • Professionalism and confidentiality are essential, with a strong commitment to providing outstanding customer service.
  • Outstanding knowledge of business English, spelling and punctuation, office practices and procedures.
  • Demonstrated proficiency in using MS Office products such as Word, Excel, and Outlook.

SKILLS/ABILTIES/ OTHER REQUIREMENTS

  • Ability to consistently display courtesy, etiquette, and enthusiasm on the phone and in person
  • Ability to be pro-active, take initiative and work autonomously
  • Strong organizational skills with the ability to maintain comprehensive and cohesive records
  • Must possess the ability to work under pressure and meet deadlines
  • Ability to write and communicate in a professional manner
  • Ability to shift focus from big picture to “getting things done” as necessary
  • Ability to operate and trouble-shoot general office equipment (e.g., copier, fax, etc.)
  • Ability to adjust schedule, work overtime and be present during the changing business needs

PHYSICAL REQUIREMENTS:

Standing, sitting, walking, use of keyboards (sometimes for long periods of time). Lifting up to 25 lbs.

Pay Range: $19-$21/hour

Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.

Salary : $19 - $21

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