What are the responsibilities and job description for the Expediter (Food Service) position at PALMA CEIA GOLF AND COUNTRY CLUB, INC.?
Description
Organizational Summary
Founded in 1916, Palma Ceia Golf & Country Club is located in Tampa’s most prestigious residential neighborhood and is the Tampa Bay area’s oldest and most prestigious private club. The club features an 18-hole championship golf course, tennis courts, swimming, a fitness center, and clubhouse for member entertaining, dining and banquets. Our main focus is providing our members and their guests with outstanding facilities and the highest standard of service.
Job Summary
Under the direction of the Executive Chef and kitchen management, expediters are responsible for overseeing a full range of food preparation, presentation, and delivery tasks, preparing and delivering items consistently, efficiently, and in accordance with defined procedures, methods, and practices, all while maintaining a safe and sanitary work environment. Must excel in a fast-paced team environment, be self-motivated, organized, and able to follow detailed instructions; must be able to tolerate heavy lifting and a significant amount of standing; and must be able to work a flexible schedule including weekends, holidays, and special events.
Essential Duties
- Ensures timely and accurate presentation and delivery of food orders to members and their guests.
- Monitors food quality and presentation before it is handed delivered to customers.
- Communicates any special requests or dietary restrictions to the kitchen staff.
- Collaborates with the kitchen staff to prioritize and coordinate food preparation.
- Maintains cleanliness and organization in the kitchen and dining areas.
- Handles complaints or concerns from members in a professional and efficient manner.
- Attends staff meetings and in-service training.
- Maintains a professional appearance and complies with uniform and dress codes.
- Assists in training other kitchen staff as needed.
- Performs other related duties that may be assigned by a manager.
Requirements
Physical Demands
- Ability to follow detailed directions, think independently and use sound judgment.
- Must be able to reach, bend, stoop and frequently lift up to 50 pounds, work under pressure, and endure standing on your feet for an entire shift (excluding lunch and/or breaks)
- Must be able to work evenings (1:00 pm to 10:00 pm) and weekends (Sundays from 7:00 am to 3:00 pm), holidays, and special events.
Minimum Qualifications
- High school diploma or equivalent, and one year of experience working as a food expediter or similar role in food service operations.
- Must obtain and maintain state approved ANSI food handler certification within 60 days of hire.
