Senior Delivery Manager, PAR Retail

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description

We are looking for a Senior Delivery Manager to join our growing PAR Retail Team team. The Senior Delivery Manager will be responsible for leading delivery and deployment of PAR Retail’s Platform for both new and existing Customers. You will work collaboratively across Engineering, Product, Customer Success, and 3rd parties to ensure high-quality on-time delivery of programs in support of driving business outcomes for PAR Retail’s Customers.

Position Location: Remote

Reports To: Senior Director, Product Delivery

Entrees (Requirements)

What We’re Looking For:

• At least 3 years of Agile Delivery experience utilizing Scrum, Kanban or SAFe methodologies
• At least 8 years of Technology/Software Project Delivery experience
• 3 years of experience using Jira and Confluence
• Bachelor’s degree required
• Results oriented, collaborative team player with a keen ability to demystify and streamline processes
• Excellent communication, presentation, interpersonal and listening skills; able to present technical subject matter across a variety of stakeholder levels
• Excellent problem-solving and analytical skills
• Self-driven with the ability to work in a self-guided manner
• Great organizational skills with the ability to manage competing priorities
• Ability to manage direct reports
  
  

With a Side Of (Highly Preferred)

• Certification(s) are a plus: CSM, CSP, SAFe, or PMP
• Experience in the retail and/or payments industry is highly ideal, but not required.
  
  

Unleash your potential: What you will be doing and owning:

• You will be responsible for developing program/project plans and driving the delivery for PAR Retail’s largest customers
• You will lead and mentor a team of product delivery leads
• You will excel at providing proactive verbal and written communications appropriate for different stakeholders at all levels of the organization
• Address internal and external program risks, issues, and dependencies, even when ownership lies outside the team. Escalate appropriately, especially when timelines could be impacted
• Own and drive improvements to delivery processes based on learnings, new technologies/tools, and methodologies
• You will ensure efficient transition to operational teams with documented plans and training materials
• You will be comfortable facilitating workshops and meetings, driving conversations with cross functional teams and customers
• You will build relationships with other project teams, manage changes, bridge communication gaps, resolve conflicts, and reach agreements across teams
• You will be able to be flexible enough to work through ambiguity and bring clarity in a fast paced environment where change is frequent
• Proven success in leading multiple projects simultaneously
• Passionate about solving business problems with technology
• Perform other duties, as required
  
  

Interview Process

• Interview #1: Phone Screen with Talent Acquisition Team
• Interview #2: Video interview with the Hiring Manager (via MS Teams)
• Interview #3: Video interview with the Team (via MS Teams)
  
  

Compensation

The base salary range for this position is $125,000 to $150,000 USD per year commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.

Perks And Benefits Hot Off The Grill

• Unlimited PTO (Exempt Employees)
• Healthcare Benefits
• Fitness/ Wellness Reimbursement ($300/year)
• Internet Stipend (Remote employees)
• Employee Stock Purchase Program
• 401k Match
  
  

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.