Lake Compounce - Seasonal Aquatics Lead

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

Aquatics Leads are responsible for the care and safety all guests and employees in the park. Leads will oversee the day-to-day operation in their assigned area as well as assist with administrative duties.

We Are Currently Looking For A:

Lake Compounce - Seasonal Aquatics Lead

Roles & Responsibilities:

Aquatics Leads are responsible for the care and safety all guests and employees in the park. Leads will oversee the day-to-day operation in their assigned area as well as assist with administrative duties.

Roles & Responsibilities:

• Assist with the daily supervision of Lifeguards and/or Aquatics ride attendants who are on duty.
• Act as an approachable mentor and coach to all assigned team members
• Become knowledgeable of performing the essential duties of all Aquatics positions and backfill these positions when needed
• Assist with onboarding and training team members on how to safely and successfully perform their jobs
• Assist with facilitation of daily in-service lifeguard training throughout season, as needed
• Ensure lifeguard rotations are within the Ellis and Associates standards
• Ensure guards are exceeding the Ellis and Associates standards
• Ensure that all required meal and other breaks are being given in accordance with Connecticut law
• Ensure that the scheduling of minors remains in compliance with all Federal and State laws and regulations.
• Assist with timekeeping for all assigned hourly team members
  
  

Departmental Duties:

• Delight all guests by quickly and expertly providing courteous assistance to address their questions or concerns.
• Stay alert when assigned to swimming areas to ensure guest safety.
• Oversee daily morning checks for water attractions and waterslide testing
• Oversee daily pool cleanings, tube field testing, and in-service classes for assigned team
• Respond to all radio calls and properly log down time on rides in Dispatch station
• Provide bathroom breaks for all team members, as needed
• Render first-aid (within scope of knowledge) to injured guests or team members
• Handle operation-related guest concerns and assist with lost children
• Escalate major guest concerns to management or maintenance team in a timely manner
• Maintain constant vigilance and proactively identify potential hazards; inform Park leadership and/or maintenance team of any such situations in a timely manner
• Ensure that all Park areas are clean and free of hazards, prior to daily opening
• React in a calm and professional manner during emergency situations
• Assist with crowd control in emergency situations
• Ensure pre-opening and closing check lists are done by Aquatics team members
• Update and ensure proper Zone Coverage and Zone Validations are done for each spot in the park
• Perform any additional duties as instructed by Supervisor or Manager
  
  

Education And Experience:

• No education requirements for this position
• 1 year of previous lifeguard experience desired
• Must successfully complete the Ellis & Associates Lifeguard Training Program before becoming a lifeguard at Lake Compounce
• All Lifeguard candidates will be required to obtain the Ellis Lifeguard Certification instructional handbook and pass all certification requirements. (Swim 200 yards doing front crawl or breaststroke; Retrieve 10-lb brick from 11 ft of water; and tread water without hands for 2 minutes)
  
  

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 16 years of age to comply with [State] Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Demonstrated ability to perform all water rescues and assists
• Demonstrated ability to pass all prerequisite swimming skills tests
• Must possess a Safety-oriented mindset
• Ability to attend 4 hours of in-service training per month
• Ability to take control of emergency and intense situations while remaining calm
• Ability to manage crowd control during emergency situations
• Ability to comply with all uniform policies
• Good analytical problem-solving skills
• Must possess good interpersonal skills
• Must exhibit excellent verbal and communication skills
• Ability to convey exceptional Guest Service
• Ability to work in a fast-paced environment.
• Ability to work independently with minimal supervision
  
  

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In certain cases, reasonable accommodation may be made to enable individuals with disabilities to perform essential functions of the job.

• Ability to swim 200 yards using front crawl/freestyle or breaststroke
• Ability to retrieve a 10-pound brick from at least 11 feet of water
• Ability to tread water for 2 minutes without the use of hands
• Ability to stand or walk for extended periods of time
• Ability to swim, wade, and stand (sometimes in moderate currents)
• Ability to kneel, stoop, or twist for extended periods of time
• Ability to frequently bend, squat and reach above shoulder-level
• Ability to work in both indoor and outdoor setting for long periods of time
• Ability to withstand heat, humidity, direct sun, rain, and other weather elements
• Ability to carry, push, pull, lift, and hold objects weighing up to 50 pounds.
• Ability to aid and physically move guests of varying heights and weights
• Ability to use hands to grasp, finger, handle, or feel
• Ability to tolerate prolonged exposure to pool chemicals
  
  

Vision Requirements:

• Must possess 20/25 correct vision (corrective lens, if required, must be worn while on duty)
• Specific vision abilities are required for this job, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to see differences between colors and brightness
• Ability to see details of objects that are more than a few feet away
  
  

Working Conditions:

• Continuous exposure to outdoor (or indoor) aquatics environments
• Continuous exposure to variable outside and inside temperatures, including high heat, cold, humidity, dust, rain, and other weather conditions
• Fast-paced environment with constantly shifting priorities and challenges
• Regularly subjected to water and pool chemicals
  
  

Relationships:

Internal: Aquatics team members and leadership; Maintenance team members; Park leadership

External: Guests

Team Member Benefits:

Working at Lake Compounce is about making people happy. It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that greets incoming guests, a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.

Lake Compounce Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Kennywood and all Palace Entertainment parks on your days off
• Invited to exclusive employee events throughout the season
  
  

We have great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today!

Do not miss the chance to spark your career now!