What are the responsibilities and job description for the Veterinary Receptionist position at Partners Animal Hospital Asheville, LLC?
Veterinary Client Services Representative - Receptionist - Asheville, NC
- We provide a Fear Free approach for our patients
- We care about your growth & development throughout your career with us
- We support your passion, and it will be matched with respect & appreciation
What We Offer You - Full-Time CSR benefit package includes Health Insurance, Dental & Vision Insurance, 401k, competitive pay, Fear Free Certification, PTO, Personal pet discounts, plus more…
About Us
Our clinic is a NEW hospital that opened last year and looking to grow an amazing team! Our patients are our #1 priority and we are looking for team members who have the same priority. Join our team and start to start this journey together.
CSR Responsibilities:
- Open the practice and set up for the morning as directed.
- Close the practice for the evening as directed.
- Follow hospital policies regarding patient admittance. Determine whether immunizations/tests are current.
- Recommend update of necessary immunizations/tests to clients.
- Notify doctors of patient arrival. Relay all necessary information to the doctors and technicians.
About You
- Knowledge of hospital procedures and operating instructions for making appointments, assembling patient medical records, recording test results, relaying information regarding patient’s condition, and compiling and submitting data on patients treated.
- Knowledge of the spelling and meaning of commonly used terminology of veterinary medicine to accurately record results of tests and file veterinary medical reports according to alpha, numeric or subject matter headings.
- Requires strong client service skills. Personal contacts are with clients and patients affected by a variety of problems, visitors and other healthcare team members. Considerable tact and diplomacy is required. Must accurately relay client’s account of the medical complaint(s) for the animal(s) involved to the healthcare team members who will be involved in treating the patient(s).
Learn more about us at www.partnersvetavl.com
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
- Veterinary: 1 year (Required)
Ability to Relocate:
- Asheville, NC 28803: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $18