What are the responsibilities and job description for the Customer Service position at Partnership Employment?
Location: Natick Area | Pay: $19.00 - $22.00 per hour | Hours: 40/week (Day Shift)
Seeking a Customer Service Representative to join our growing team. We offer branded apparel, printing, signage, and direct mail services. The ideal candidate will have strong communication skills, previous customer service experience, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide product and service information.
- Handle outbound calls for follow-ups and feedback.
- Assist with order processing and payment inquiries.
- Document customer interactions and work with team members to resolve issues.
Requirements:
- Strong verbal communication skills.
- Previous customer service or client services experience.
- Computer proficiency; payment handling experience is a plus.
- Ability to manage multiple tasks in a fast-paced environment.
- Positive attitude, self-motivated, and a team player.
- Excel proficiency
Benefits:
- Training provided
If you’re a dedicated individual looking for a supportive team environment, apply today!
Job Types: Full-time, Contract
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Shift:
- Day shift
Work Location: In person
Salary : $19 - $22
