We are seeking an Associate Director of Financial Aid who will report to the Director of Financial Aid. This person will be responsible for the day-to-day operations of the functional areas in the Financial Aid Office. The Associate Director represents the office in the administrative and public venues and has a key role in decision-making and policy development. The Associate Director has extensive knowledge of the management and administration of all financial aid programs and is expected to assume a leadership role in the absence of the Director of Financial Aid.

Example of Duties:

• Provide leadership and direction for all operations of the Financial Aid Office.
• Supervise all front-line support staff and temporary employees.
• Manage and reconcile the Direct Loan Program.
• Manage and reconcile the Pell Grant Program.
• Oversee the return and reporting of federal (Title IV) and state refunds related to R2T4 processing.
• Assist in the completion of all federal, state, and institutional reports (FISAP, PPA, IPEDS, etc.)
• Perform need analysis and assist with the awarding and authorization of awards.
• Maintain comprehensive knowledge of all federal and state regulations.
• Serve as the Secondary Destination Point Administrator for the Student Aid Information Gateway, and Department of Education Common and Origination Disbursement (COD) system.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree required; Master's degree preferred.
• Five years of progressive experience in student aid operations.
• Demonstrated knowledge of student financial aid regulations and experience in the administration of financial aid programs.
• Familiarity with Direct Loan processing.
• Excellent analytical skills.
• Strong organizational, public speaking, interpersonal, including verbal and written communication skills.
• Ability to work effectively with both internal and external groups with a diverse background and strong commitment to world-class customer service.
• Must be able to multi-task and work independently on time-sensitive functions in a fast-paced team-oriented environment.
• Ability to work nights, weekends (Saturdays, Sundays, and holidays) based on the needs of the College.

The completion of a background check will be required for the selected candidate.