Front Desk / Medical Receptionist

We are in need of an experienced medical receptionist/chiropractic assistant for the front desk of our very busy chiropractic clinic. The ideal candidate will have exceptional customer service skills, possess an eagerness to learn, be a team player and have ability to multi-task. We are looking to fill positions at our Kent and Maple Valley locations. We have a fantastic team, and are looking for the right person to add as we continue to grow!

Primary Responsibilities:

• Providing exceptional customer service by scheduling patients via phone and in person, taking payments, and answering general questions about their accounts.
• Researching medical claims, insurance information and obtaining status updates on accounts by telephone to patients, insurance companies and attorneys as needed.
• Documenting details in our computer system (Practice Studio).
• Review patient accounts for accuracy.
• Compliance with all protocols and procedures to ensure compliance with HIPAA.
• Professionally answering calls on multi-line phone system.
• Verifying and inputting patient insurance benefits.
• Scheduling future visits.
• Great attention to detail and data inputting accuracy.
• Perform other duties as assigned.

Requirements:

• Proficient oral and written communication in English.
• Proven reliability - excellent attendance and punctuality records.
• Basic computer skills – working knowledge of MS Office Suite and Internet Explorer.
• Ability to communicate effectively in person and on the phone in a professional manner.
• Flexibility to adapt to a fast-paced work environment.
• Must be able to sit and use a computer for extended periods of time.
• Ability to type 35 WPM with 10-key proficiency.
• Able to meet multiple deadlines consistently, meeting or exceeding defined productivity standards.
• Must be a team player and possess a positive attitude and demonstrate eagerness to learn.
• Reliable transportation.

Experience:

• High School completion or equivalent.
• 2 years of Customer Service - Medical billing preferred but not required.
• Knowledge of medical terminology and but not required.

Schedule:
This position is Monday-Friday. The hours are 10:00am-6:30pm.

About Us:
We offer competitive wages, excellent benefits and an opportunity to work in a growing office with a wonderful team, for great physicians. Our benefits include dental insurance, retirement savings, paid time off, paid holidays, discounted clinic services and complimentary chiropractic care. We are proud to be the team of physicians for our local area high schools, Olympic athletes, along with professional sports teams including the Seattle Thunderbirds.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Medical Specialty:

• Sports Medicine

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $21