What are the responsibilities and job description for the Sales Support position at Penn Jersey?
The Sales Support role supports outside sales professionals in all aspects of the sales cycle and customer service.
Essential Duties And Responsibilities
Essential Duties And Responsibilities
- Customer Service oriented.
- Excellent verbal and written communication skills.
- Administrative tasks as assigned.
- Maintain assigned accounts.
- Resolve margin, sell, and cost issues.
- Sourcing and quoting new items.
- Evaluate inventory usage and planning.
- Troubleshoot order and delivery issues.
- Ability to develop relationships with vendor partners.
- Assist with quoting as needed.
- Assist in the bid process as needed.
- Assist with special projects as needed.
- Coordinate sample requests as needed.
- Ability to upsell.
- Other duties as assigned.
- High school diploma required; Associates Degree preferred.
- (2) years' experience in a customer service environment preferred.
- Ability to communicate effectively with sales professionals, customers, team members and management required.
- Must be detailed oriented, strategic, and well organized.
- Must be able to multi-task and follow-up on issues/concerns.
- Proven ability to execute with tact.
- Able to cope in a stressful and fast-paced environment
- Must possess good organizational skills, good verbal and written communication, and problem-solving skills.
