Job Summary. We are currently seeking a highly organized and efficient Scheduling Representative to join our team. As a Scheduling Representative, your primary responsibility will be to schedule home inspection appointments for clients. You will play a crucial role in coordinating the logistics, dispatching inspectors to work locations, and ensuring a smooth and accurate schedule of pending jobs. Effective communication and customer service skill...
SUMMARY. . Responsible for providing effective customer service, (receive, investigate, and respond) to all internal and external PTIC customers by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the Customer Service Department. . ESSENTIAL DUTIES AND RESPONSIBILITIES. . Provide timely and accurate information to incoming customer requests. . Process customer changes according to established...
Summary. This position involves the scheduling of appointments between policyholders and PTIC associates to perform home inspections. The Dispatcher is responsible for handling inbound calls, generating work orders, dispatching appropriate personnel and equipment to work locations, maintaining an accurate schedule of pending jobs, and monitoring work crews and their availability. Responsibilities. Handles about 100-200 combined inbound and outbou...
