Help Desk Technician II. Your primary role will be to provide support, in office. You will be the first line of communication with our clients. You will be receiving incoming phone calls & tickets for an assortment of issues such as PC issues, printers, phones, email set up, server issues, among other troubleshooting tasks. If a client call warrants an on-site visit, you will work directly with the service coordinator to escalate the ticket to th...
