Credit supervisor

We Deliver the Goods :

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary :

Responsible for managing and directing the workflow of the credit analysts assigned to the department. Implementing credit policy, monitoring and evaluating all applicable credit functions.

Responsible for reviewing compliance with program and for training / evaluating staff. Supports the company’s quality management programs by providing effective customer service to internal and external customers.

Position Responsibilities :

• Supervises Collection associates to include, but not limited to : hiring, scheduling work, and providing training and guidance, establishing job standards and regularly evaluating performance.
• Oversees the collection of accounts receivable, assists Corporate Credit in negotiating credit settlements and notes. Also ensures that the appropriate legal recourse is pursued.
• Monitors and evaluates percentage of order releases used to determine accuracy of credit limits and customer deterioration, velocity of time to release orders, and velocity needed to determine payment trend analysis including days to settle legal collections.
• Ensures compliance with the credit policy and keeps management informed on any deviations.
• Responsible for reviewing all third party and legal accounts.
• Demonstrates a strong service quality commitment through personal example and ensures that all associates understand their individual roles in meeting or exceeding internal and external customer expectations.
• Performs other related duties as assigned.

Last updated : 2024-10-09