Pharmacy Advantage - Full-Time - Rotating Shift - Henry Ford Health - Careers Careers Jobs

GENERAL SUMMARY. Eligible for a $2,500 sign-on bonus. Eligible for Full-Time benefits. Shift: Full-Time Rotating Shift. The Pharmacy Benefits Specialist is responsible for handling drug claim adjudication issues, prescription prior authorization, and pharmacy benefit inquiries from members/patients, physicians, pharmacies, and other internal and external individuals. Is a subject matter expert in the resolution of pharmacy benefit coverage issues...

GENERAL SUMMARY. Shift: Full-Time Day Shift. Eligible for Full-Time Benefits. Under general supervision of the Pharmacy Advantage Management team, the Customer Service Representative (CSR) responds to telephone inquiries from participants, employees and other internal and external customers. The CSR triages phone calls and forwards calls to the appropriate departments for follow-up. The CSR ensures entry of demographic and operations information ...