Job Description. Job Description. POSITION PURPOSE. This position is focused on keeping customer expectations and department practices in line with corporate policies through supervision of a NOC Services team. This includes monitoring and following up on complaints, coordinating with other departments and working with the NOC Manager in developing policies and procedures that further departmental goals. PRINCIPAL DUTIES AND RESPONSIBILITIES. Pro...
Job Description. Job Description. A Data Center Technician is the technical liaison between the technology teams, customer and the 24x7 Data Center Environment. As a data center technician, you will be responsible for providing on-site data center escalation support for mission-critical equipment. You can provision and troubleshoot a range of data center infrastructure components including, but not limited to hardware, fiber, networking, servers,...
POSITION PURPOSE. The Phoenix NAP is seeking experienced Data Center Mechanical Technician to operate, monitor, and support the Data Center. Working under the direction of the Data Center Critical Environment Manager and Supervisor, Critical Environment Technicians interact with support teams at The Phoenix NAP headquarters and with local contractors and vendors. Technicians must ensure that facilities problems are identified and repaired quickly...