What are the responsibilities and job description for the Sales and Client Services Specialist position at Physicians Health Center?
About Physicians Health Center:
Physicians Health Center is a leading provider of comprehensive occupational medicine and workers' compensation injury treatment services in South Florida. With a commitment to personalized care and clinical excellence, we partner with local businesses to ensure the health and safety of their workforce. Our team of experienced healthcare professionals delivers high-quality medical services designed to prevent, diagnose, and treat workplace injuries, supporting the well-being of employees and the operational needs of employers.
Sales and Client Services Specialist Position Overview:
We are seeking a highly organized and motivated Sales and Client Services Specialist to manage and grow client relationships via phone and email. In this role, you will drive referrals for occupational medicine services and workplace injuries by contacting companies directly. Additionally, you will serve as the primary point of contact for client companies, answering questions or addressing concerns regarding services at any of our clinic locations.
Sales and Client Services Specialist Key Responsibilities:
- Reach out to companies via phone and email to build relationships and secure patient referrals for occupational medicine services.
- Handle incoming calls and emails from client companies, addressing inquiries or issues related to services.
- Serve as the main liaison for case managers regarding patients being treated at Physicians Health Center.
- Oversee the new account setup process for newly onboarded client companies.
- Maintain and update records in the CRM system (HubSpot preferred) to track client interactions and manage leads.
- Collaborate with internal teams to ensure client satisfaction and smooth service delivery.
Sales and Client Services Specialist Qualifications:
- Proficient in CRM software, with a preference for HubSpot.
- Experience in phone sales, customer service, or related fields.
- Bilingual: Fluent in both English and Spanish (speaking and writing).
- Highly organized and detail-oriented.
- Strong communication and interpersonal skills, with a customer-focused mindset.
- Minimum of two years of experience in sales, marketing, or customer service is preferred.
Sales and Client Services Specialist Benefits:
- Competitive salary
- Paid time off
- Group health insurance
- Matching 401(k) plan
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) 4% Match
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $20 - $22