1. Provide helpdesk support and resolve problems to the end user's satisfaction. 2. Monitor and respond quickly and effectively to requests received through the IT helpdesk. 3. Monitor Service Desk for tickets assigned to the queue and process first-in/fist-out based on priority. 4. Modify configurations, utilities, software default settings, etc. for the local workstation. 5. Utilize and maintain the helpdesk tracking software. 6. Document inter...
Receives commercial and individual checking deposits, verifies cash and endorsements and issues receipts. . Accepts checks for cashing or paying, verifies endorsement, validity and funds, and makes changes. Receives savings deposits. Pays withdrawals after verifying balance and signature. Receives loan payments, checks due dates and assesses late charges when applicable. Issues cashiers’ checks, credit card cash advances, and any other product th...
Treasury Management Client Support Analyst. Knowledge of all Treasury Management solutions and Operating Procedures. Answers client & internal partner inquiries pertaining to Business Online Banking and Treasury Management solutions. Manages TM department files and signed documentation, and performs special projects as needed. Ensures official files are properly scanned to centralized repository. Responsible for maintaining essential audit notebo...
