Host / Hostess

Job Description

Job Description

If you have a great attitude and are comfortable in a fast-paced environment, you're perfect for this role! Our bROOKSIDE Location is Hiring.

Here is an example of such work description :

• Relate with guests when they arrive and when they are leaving
• Thank guests for their patronage when they are leaving
• Communicate with guests while they wait for their drink and food order
• Ensure complete and consistent cleanliness of the host area
• Be available to answer calls and to greet guests
• Provide assistance to servers
• Supervise Open Table efficiently and oversee clients seating arrangements
• Handle clients amicably and with understanding whether they have reservation or not
• Make great and impressive first impression on clients
• Schedule reservation for guests both in person and over the phone
• Communicate with supervisors or management on any issue related to customers
• Handle all cases related to guest courteously and professionally
• Maintain diplomacy while relating with clients.
• Working experience in related fields, like hospitality industry or hotel, is added advantage
• Possess IT skills in MS excel and MS Word
• Possess top-notch communication skills in the local language, both in written and verbal forms
• Ability to properly maintain inventory
• Possess competence at filling all guests' supplies
• Ability to manage complaints tendered by clients
• Ability to relate well with other members of staff towards excellent service delivery to clients
• Ability to maintain consistent cleanliness of the dining room serving stations
• Ability to answer telephone calls in the most diplomatic and soothing manner
• Possess excellent knowledge of room, restaurant and bars services
• Ability to address all issues related to guest's service.

Job Types : Full-time, Part-time

Salary : Up to $18.00 per hour (depending on experience)

Benefits : Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Physical setting :

Fine dining restaurant

Upscale casual restaurant

Shift : 8 hour shift

Day shift

Night shift

Weekly day range :

Some Weekend availability

Ability to commute / relocate :

KANSAS CITY, MO (BROOKSIDE) Reliably commute or planning to relocate before starting work (Required)

Experience :

Customer service : 2 years (Preferred)

Work Location : One location

Salary : $18