What are the responsibilities and job description for the Shift Manager position at Pollards Chicken?
Interaction with customers : receiving orders, processing sales and monies, managing customer issues
Excellent communication skills interacting with customers and employees throughout entire shift; maintaining good interpersonal relationships, management / leadership and organizational skills.
Training and motivating team members.
Preparation of products.
Maintaining quality equipment.
Follows and directs others to follow store policies and procedures.
Performs and directs others to complete daily cleaning tasks.
Acts as a role model while providing guidance and training to employees.
Uncompromising standards in maintaining a clean and safe work environment, building exterior, dumpster and boardwalk, including removal of trash within containers to proper dumpster site(s).
Follows cash handling procedures and cash register policies.
Assists store manager with accounting and banking responsibilities.
Records and is accountable for store funds while running a shift.
Maximizes labor when running a shift by adjusting staffing to meet standards.
Presents oneself professionally and demonstrates clear communication when interacting with all customers and employees.
Contributes to store goals for food and labor costs.
Regularly communicates store goals for food and labor cost.
Regularly communicates store and employee concerns with store manager in an effective manner.
Ensuring that orders are filled properly; monitoring portion sizes, food temperatures and maintaining overall quality of product.
Knowledge of the menu and substitutions
Job Requirements
The Ideal candidates must want to have fun serving great food to our customers!
Must be at least 18 years of age.
High School Diploma or GED preferred.
Valid drivers license.
Accessibility to a personal (not public) vehicle with secure, dependable and reliable transportation in order to make deposits.
Excellent communication skills, management / leadership and organizational skills.
Physical dexterity required (the ability to move up to 75Ibs. From one area to another).
Attendance and Punctuality a must.
Operating of cash register as needed and making change for other cashiers.
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