As a Loan Officer Assistant for our Richmond, VA location, you will supports a Loan Officer by ensuring loan files are complete and loans close as scheduled. Supports the marketing activities of the assigned loan officers and provides administrative support.

This role offers a flexible hybrid work arrangement, allowing you to split your time between remote work and our Richmond, VA office

What you will do :

• Loan Officer Support
• Assists Loan Officer in preparing preliminary loan packages for processing by obtaining missing documentation and other information from customers
• Utilizes information gathered by the Mortgage Loan Originator to prequalify customers by utilizing various industry automated underwriting AUS portals to check eligibility
• Responds to customers general questions regarding policy and procedures in the absence of the Loan Officer excluding all licensable activity
• Works with appraisers to obtain official appraisal
• Updates customers, real estate agents, and titles companies on the loans progress
• Coordinates and schedules loans closings
• Maintains Loan Officers databases of customer information
• Assists Loan Officers with marketing campaigns through mail, email, and internet
• Performs other administrative tasks, such as faxing, emailing, making telephone calls, to support the Loan Officer

What we are looking for :

• 2 years of related experience
• NMLS License preferred
• Prior mortgage lending or related sales experienced preferred
• Encompass experience
• Solid knowledge and understanding of conventional, government (FHA/VA) and Jumbo loan requirements
• Solid knowledge and understanding of state and federal real estate lending regulations
• Solid knowledge and understanding of customer service and intrapersonal best practices
• Demonstrated experience working in a fast paced and changing environment
• Demonstrated experience with MS Office products
• Demonstrated experience analyzing and interpreting data
• Demonstrated experience making solid business decisions with available information
• Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines

At Fairway, we are committed to cultivating, fostering, and preserving a culture of diversity, equity, inclusion, and belonging. We do this with dialogue and advocacy through voluntary employee-led resource groups and corporate-sponsored events. We strive to attract, recruit, hire, develop, and retain the very best employees at all levels. Fairway is committed to embracing talent and supporting a culture of inclusivity, reflective of Fairway's Core Values.

Fairway is an equal opportunity employer & is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

What Fairway can offer YOU!

• Competitive compensation
• Benefits include medical and dental insurance.
• Life and Disability insurance
• Matching 401k
• Employee Stock Ownership Plan
• Paid Time Off plus company-paid holidays
• Employee discounts for wellness, pet insurance, auto and homeowners insurance, and MORE!

#LI-DNI