SHIFT: 1PM - 10PM, SATURDAY. OR. SUNDAY. REQUIRED. SALARY: $15.50/Hourly. The Customer Service Representative is responsible for answering inbound calls and assisting with pharmacy benefit questions and problems while positively representing ProCare. ESSENTIAL DUTIES AND RESPONSIBLITIES. include but are not limited to the following. Promptly and courteously answer incoming telephone calls. Assess, prioritize and resolve client issues using good l...
SHIFT: 1PM - 10PM, SATURDAY. OR. SUNDAY. REQUIRED. SALARY: $15.50/Hourly. The Customer Service Representative is responsible for answering inbound calls and assisting with pharmacy benefit questions and problems while positively representing ProCare. ESSENTIAL DUTIES AND RESPONSIBLITIES. include but are not limited to the following. Promptly and courteously answer incoming telephone calls. Assess, prioritize and resolve client issues using good l...
Summary. Oversees and supports all Medicaid & Medicare Part D operational tasks in compliance with applicable federal, state and local laws, rules, regulations and internal policies and procedures. Performs Account Management activities related to assigned Medicare and Medicaid clients. Essential Tasks and Responsibilities. Operations. Serves as a subject matter expert in all CMS guidelines and processes for both government programs: Medicare & M...
Summary. The Client Support Specialist will be responsible for building and maintaining a high-quality relationship with clients, through exceptional customer service, a proactive approach, and resourcefulness, while positively representing ProCare. This position will be the primary point of contact for certain clients, while also providing support to the department’s Strategic Account Managers. The Client Support Specialist will work collaborati...
SHIFT. Monday - Friday, 9am - 6pm. SALARY RANGE : $16 - $17 HOURLY. SUMMARY. This position assists pharmacists in entering medication orders into the computer. This position is also responsible for answering inbound and outbound calls. The order entry technician will assist patients or PBM staff with pharmacy benefit questions and problem resolution while positively representing ProCare. PRINCIPLE RESPONSIBILITIES include but are not limited to. ...
