LEAD TECHNICIAN Job Descriptions. Position. Lead Technician. Reports to. General Manager. The primary job of the Lead Technician is to manage disaster response and/or crisis management activities for water mitigation, fire restoration, mold remediation, and biohazard clean-up. They meet with customers and walk them through the process, assess the scope of work, and supervise, develop, and mentor other technicians working on the job. Experience/Qu...