Process Assistant III

Job Title: Process Assistant III

Job Location: Cleveland, OH

Job Duration: 1 Year

Shift Timings: Monday-Friday 7:00AM-3:30PM

Job Description:

This role is responsible for accurately entering and tracking work orders in the
company's system. This role ensures that all work orders are processed efficiently and
that records are maintained accurately. The contractor is responsible for accurately entering and tracking work orders in the client's system. This role ensures that all work orders are processed efficiently and that records are maintained accurately.

Roles & Responsibilities:

• Receive and Process Work Orders: Enter work order details into the tracking
  system promptly and accurately.
• Verify Information: Ensure all information on work orders is complete and
  correct before entry.
• Maintain Records: Keep detailed records of all work orders, including any
  changes or updates.
• Coordinate with Departments: Communicate with various departments to
  confirm work order details and resolve any discrepancies.
• Monitor Progress: Track the status of work orders and update the system as
  necessary.
• Customer Service: Respond to inquiries regarding work orders and provide
  updates as needed.
• Generate Reports: Produce regular reports on work order status and any issues
  encountered.

Required Skills:

• Proficiency with office software and data entry systems. 05
• Excellent organizational and time management skills.
• Typing speed and accuracy.
• Good communication skills, both written and verbal.
  

Preferred Skills:

• SAP Experience 01
• Natural gas knowledge
• Attention to detail
• Ability to problem solve and work independently.

Required Soft Skills:

• Ability to work independently and part of a team.
• Not afraid to ask questions.

Education Qualifications: HS diploma

Industry Background:

• Previous clerical work
• Data entry
• Data Analytics