Key Responsibilities. Track team performance against operational and departmental KPIs to ensure all corporate and client goals are being met. Lead a team of managers. Monitor their daily activity, individual and team performance. Provide ongoing coaching, training, and guidance. Work with your management team on monitoring and reporting staff performance trends to create plans to improve performance for underperforming staff. Add, adapt, and imp...
Position Overview. The Account Manager will act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Manager is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. The Account Manager will have a team of Account Representatives assigned to them. They will be the first-line supervisor for their assigned Account Representatives. Requir...
The RCS Client Services Manager is the Quadax liaison to assigned clients as well as the Manager to Client Service Support staff. This role involves coordinating ongoing client support, service and managing the Support Staff which may service many clients. Key Responsibilities. Manage the relationship and maintain a partnership with assigned clients. Conduct regular status meetings with those assigned clients and coordinate the preparation of sta...
Position Overview. . If problem-solving were an art, consider the RemitMax Team Picasso. We continue to grow and enhance our solution, while simultaneously working with clients to ease their day-to-day pain points. This requires forward and creative thinking skills, while being a self-starter. Are you someone who is looking to be part of a solution expansion and wants a new opportunity for career development. RemitMax is a premium solution whic...
We look for the same qualities in our people that our clients look for in our products and services: innovative, adaptive, responsive, flexible, reliable, compatible. Oh, and let’s not forget “nice to work with.” If these are words people use to describe you, we’d love to talk. This is a hybrid role - initial 6 months will be fully onsite. . Responsibilities. . Provide Help Desk and phone support for EDI revenue cycle management applications. Use...
This position requires a “doer” with creative talent backed by the interpersonal and organizational skills necessary to bring a project from idea to fruition. The successful candidate will have exceptional marketing, writing, leadership and project management skills. Marketing Director Responsibilities. Collaborate across departments, including Sales, Client Services, Product, and Leadership, to align marketing strategies with organizational obje...
Purpose. Client set-up is a uniquely talented team who is essential to not only our clients, but also to insurance companies and to our Quadax Electronic Data Interchange (EDI) department as a whole. As a member of this specialized team, you will have a wonderful opportunity to build professional relationships within our provider community, internal support teams at Quadax, and with multiple insurance companies all while successfully helping to ...
Purpose. Quadax’s Application Support Representatives provide tier-2 technical support to client & internal end-users of the RCS division’s revenue cycle applications (e.g., HARP, PAS, etc.), managing within the ServiceNow incident management platform. Representatives perform proactive monitoring of key automated processes, further administering key application configurations/setups in support of new client implementations and customary managemen...
Responsibilities. Troubleshoot and resolve application issues and defects. Develop new enhancements/features to the existing software applications. Keep software up to date with framework and library updates. Analyze requirements to assist in the creation, grooming, and estimating of user stories as part of the Agile process. Define and enforce the use of design patterns and coding standards. Build and enhance new services and applications using ...
Summary. The Payer Operations & Intelligence Specialist role is integral to ensuring all payer EDI transactions, edits and tools are appropriately maximized across the Revenue Cycle Services (“RCS”) division. The role is part of a tactical team that maintains a strong knowledge of the Company’s complete claim, remittance, eligibility and claim status capabilities, ensuring each is effectively deployed, maintained and supported across the RCS cust...
Quadax is seeking a Senior-level Scrum Master to provide Agile leadership to our software development teams. ONLY open to candidates living in: OH, PA, MI, IN, KY, WV, TN, GA, FL, TX, MO, WI, MN, NE, SD, SC, or NC. Visa sponsorship not available. Responsibilities. Lead the scrum teams in using Agile methodology and scrum practices. Coordinate the development team’s efforts throughout the lifecycle. Utilize Agile methodologies to drive project co...
Responsibilities. Follow-up with and resolve outstanding accounts receivable balances. Call payers and patients as needed to resolve claim rejections. Respond to payer correspondence. Draft appeals for denied claims. Research requests for insurance payment retractions. Research overpayments and communicate to Treasury for resolution. Monitor and notify management of payer trends and/or claim processing issues. Investigate electronic claim rejecti...
