What are the responsibilities and job description for the Project Manager position at QuikCut LLC?
Description:
Key Responsibilities:
-
Communication:
- Maintain continuous, open, and consistent professional communication with customers, peers, and management.
- Facilitate timely responses to all customer and internal requests.
- Project Management:
- Manage and maintain the project lifecycle from receipt of P.O. to project close and customer satisfaction.
- Ensure all customer deliverables are met, including quality, schedule, customer service, recovery schedule, and site visits (as needed).
- Oversee overall project costs and quoted margin.
- Documentation:
- Maintain accurate and up-to-date documentation throughout the project, including quotes, P.O.s, change orders, BOMs, approvals, meeting minutes, and action items.
- Facilitate BOM and drawing approvals with customers.
- Meetings:
- Facilitate all required internal meetings and follow up to ensure team deliverables are met.
- Conduct project kickoffs with manufacturing, procurement, scheduling, shipping, and customers.
- Hold regular meetings with customers and internal teams.
- Order Management:
- Ensure order entry is accurate and all delivery dates are clearly communicated to the customer and internal team.
- Facilitate all project reprices and change orders throughout the project.
- Customer Service:
- Ensure all customer service requirements are provided on schedule for each project, including spare parts and maintenance pages.
- Facilitate all site visits, including project management, field services, and quality.
- Billing and Invoicing:
- Ensure all project billing milestones and invoicing requirements are clearly communicated to the accounting team.
- Proven experience in technical customer service or similar role.
- Mechanical aptitude - ability to read and understand blueprints strongly desired
- Excellent communication skill - verbal and written
- Strong organizational and multitasking abilities.
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