What are the responsibilities and job description for the Sales Administrative Assistant position at R.F. Technologies, Inc.?
R.F. Technologies, Inc. is seeking a skilled Sales Administrative Assistant to join our team full-time at our Buffalo Grove, IL office.
About Us: For over 35 years, R.F. Technologies, Inc. has been a trusted leader in delivering innovative wireless drive-thru, surveillance, and audio solutions to leading Quick Service Restaurant (QSR) brands across the U.S and around the world. As we continue to expand our operations, we are seeking a dedicated Full-Time Sales Administrative Assistant to join our growing Sales Team and contribute to our mission of excellence in customer service and technology solutions.
Role Overview: The Sales Administrative Assistant supports the Sales Team by managing quotes, coordinating installations, maintaining records, and assisting with trade shows and customer communications, ensuring smooth operations and contributing to team success.
Reporting to: Director of Sales
Key Responsibilities:
- Generate customer quotes and manage order checklists after quote approvals.
- Request and set up new accounts in the ERP system, maintaining account notes and system updates.
- Update the Customer Relationship Management (CRM) system and archive outdated quotes weekly.
- Coordinate with Field Operations to track installation progress and prepare Field Service Request forms.
- Manage trade show planning, logistics, and calendars, ensuring alignment with company objectives.
- Prepare quarterly review reports for customers and manage email templates for consistent communication.
- Conduct industry research to identify emerging brands, market trends, and new sales opportunities.
- Manage non-sales customer service inquiries by redirecting them to appropriate departments.
- Stay informed on RFT’s product and service offerings to ensure accurate and relevant customer interactions.
Who You Are:
- Self-motivated and able to work both independently and collaboratively within a team.
- Proficient in Google Workspace (Docs, Sheets) and Microsoft Office Suite.
- Professional, personable, and committed to delivering exceptional customer service.
Skills and Qualifications:
- Outstanding verbal and written communication skills, with a customer-focused approach.
- Highly organized and capable of managing multiple priorities in a fast-paced environment.
- Detail-oriented with a proven ability to adapt to changing needs and circumstances.
- Tech-savvy with advanced proficiency in computer applications and a quick learner of new software tools.
What We Offer:
- Paid holidays and time off.
- 401(k) plan with 4% employer matching.
- Comprehensive health, dental, vision, life, and short-term disability insurance.
- Tuition reimbursement to support your professional development.
- Opportunities for growth, career advancement, and continuous learning.
R.F. Technologies, Inc. is a vibrant and fast-paced workplace where driven, high-energy individuals thrive. If you’re eager to advance your career and make a meaningful impact, we’re excited to hear from you!
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $19
