What are the responsibilities and job description for the Assistant Site Manager position at Rapid Wash Car Wash?
Job Description
- Train and support current and incoming Crew Members.
- Complete New Hire paperwork with new Team Members.
- Verify Shift Leaders and Crew Members are following all proper procedures and safety protocols while at work.
- Assist in constructing an employee schedule that considers daily demand and labor percentage of your respective car wash location.
- Track Crew Member hours to control labor cost.
- Provide clear and concise daily verbal reports to the District Manager regarding daily operations.
- Demonstrate knowledge and effectively communicate with customers regarding each of the Rapid Wash packages.
- Develop and maintain an understanding of how Rapid Wash equipment works; perform maintenance on car wash equipment and troubleshoot inoperable equipment on site.
- Confirm equipment is in proper working order at all times to ensure a great car wash experience.
- Ensure that vehicles entering the tunnel are in proper condition to be washed; identify damage on a vehicle before it is sent into the tunnel.
- Once wash is complete, ensure customer satisfaction and cleanliness of vehicles.
- Properly handle customer complaints and damage claims; complete claim paperwork and follow appropriate procedures.
- Demonstrate professionalism at all times, including following the company dress code policy.
- Communicate respectfully with customers and other Team Members.
- Guarantee completion of all hourly, daily, weekly, and monthly tasks as written on the checklist.
- Ensure general upkeep/maintenance of the grounds, facilities, and equipment.
- Work with the District Manager to order proper inventory for chemicals, office supplies, and uniforms. Ensure items are kept in stock.
- Other duties as assigned.
This job will be expected to complete the above functions. This is not an all-inclusive list. This job may be assigned other functions or tasks. This is meant to be a general description of the most essential functions only.
Requirements (Education, Certifications, Knowledge, Skills, and Abilities
- Comprehend written and verbal instructions and carry them out.
- Must possess excellent judgement and decision-making skills.
- Must have reliable transportation.
- Ability to work 40 hours per week; be willing to work flexible hours including evenings, weekends, and holidays, which may include overtime or on-call as needed.
- Have the ability to lift 50 lbs with or without an accommodation.
- Demonstrated ability to manage time wisely.
- Satisfactorily meet the probationary period monthly reviews and time limit expectations.
- Must be at least 18 years of age.
- Exceptional leadership skills and the ability to train and support employees on routine and complex tasks.
- Ability to pass a contingent background check.
- Pass pre-employment drug screen.
Pay, Benefits, and Perks!
- Competitive pay starting at $15 -$20 per hour plus potential bonuses for milestone membership sales.
- On the job training
- Opportunity for advancement and professional development
- Free Car Washes
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Schedule:
- Day shift
- Evenings as needed
- Evening shift
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Tuttle, OK 73089 (Required)
Work Location: In person
Salary : $15 - $20