razorblue role. We are looking for a. 1st Line Support Engineer. to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass. Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity. Troubleshoot and fix technical faults and issues. Respond to client queries and service requests. Assist with user rights, passwords, accounts. Han...
razorblue role. We are looking for a. 2nd Line Support Engineer. to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass. Providing exceptional remote technical support for cases which cannot be resolved by our 1st line Engineers– diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Conducting onsite troubl...
