What are the responsibilities and job description for the Treatments Supervisor position at Recruit Therapists Ltd?
Salary: £34,008 plus hotel benefits
Job Type: Full time (part time may be considered)
Location: Watford
Start date: ASAP
- Competitive salary and benefits package
- Opportunity to work in one of the UK’s top spa destinations
- Access to wellness facilities for you and your family
- Generous staff discounts across the resort
- Professional development opportunities, including training and certification
- Beautiful working environment with world-class facilities
- Employee recognition programs and events
- Seasonal staff social events
Why You’ll Love It
All About You
- Experience as a Treatment Supervisor or Senior Therapist in a luxury spa environment
- Excellent interpersonal and communication skills
- Strong leadership and team management experience
- Passion for delivering high-quality treatments and guest service
- Ability to work in a fast-paced, dynamic environment
- NVQ Level 3 or equivalent in Beauty Therapy
- A flexible attitude and willingness to work across various shift patterns
- Ideally you will have experience working with luxury skincare brands with knowledge of retail sales and upselling techniques.
- Previous experience in spa management
What Will You Be Doing?
- Team Leadership & Training: You'll lead a team of therapists, ensuring they meet and exceed the high standards of service expected. You’ll help with recruitment, training, and performance management, ensuring your team is motivated and constantly developing their skills.
- Treatment Delivery: As a skilled therapist, you'll carry out a range of luxury treatments, from facials to body therapies, ensuring each guest has a truly exceptional experience.
- Guest Experience: You’ll play an active role in ensuring every guest has a seamless journey from arrival to departure. Handling special requests, providing professional advice, and ensuring the spa area is in pristine condition will be key elements of your role.
- Operations Support: You’ll assist the Spa Manager with day-to-day operations, from managing treatment bookings and schedules to ensuring stock control and maintaining treatment standards.
- Health & Safety: You will ensure that all treatments and services comply with health and safety regulations, keeping the spa environment safe and welcoming.
- Guest Feedback: You’ll manage guest feedback effectively, addressing any issues promptly and ensuring all concerns are resolved professionally.
To our client, your growth is important. As a Treatment Supervisor, you'll have access to continuous professional development, including training in the latest therapies, as well as the opportunity to progress within a renowned 5-star environment. Whether it’s through additional certifications or developing your leadership skills, they will provide you with the tools to grow in the wellness industry. You’ll also have access to a network of industry experts and a team that fosters collaboration, so you can continue to push the boundaries of your career.
To apply for the role please fill out the form below (on our website) and upload your CV. If you are applying elsewhere and you are not able to upload a CV then you can email it to info@recruittherapists.co.uk.
We will contact all shortlisted candidates but please note Recruit Therapists Ltd retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Recruit Therapists Ltd we actively promote diversity and equal opportunities.
Salary : $34,008