Administrative Assistant/Receptionist

Join Our Mission to Bring Confidence and Peace of Mind to Families

At Relational Estate & Elder Law, we are deeply committed to helping residents in Winchester, Northern Virginia, and the Shenandoah Valley protect their families, assets, and futures. Our team of dedicated legal professionals specializes in estate planning, elder planning, and estate administration. We are passionate about creating personalized legal solutions that provide our clients with peace of mind, knowing their families and futures are secure.

Position Overview: Administrative Assistant/Receptionist

We seek an Administrative Assistant/Receptionist to join our growing and dynamic team. In this role, you’ll assist new leads and current clients, providing the vital first step in their journey toward securing their future. The Administrative Assistant/Receptionist ensures that all client communications are handled with care and professionalism, contributing to our mission of offering hope and peace of mind through Relational Estate Planning®.

This is an entry-level position—no prior legal experience is necessary. It offers room for growth as our firm expands and the opportunity to gain valuable legal and client service experience in a supportive, collaborative environment.

Location: Primarily based at our Ashburn office, with travel to our Winchester office at least once a week.

Administrative Assistant/Receptionist Job Responsibilities:

• Client Communication & Intake: Handle incoming calls and messages from potential and current clients, ensuring their information is accurately recorded and compliant with firm procedures.
• Answer Phones & Intake Process: Answer phones during assigned time periods in a professional and courteous manner. Implement the intake process as applicable. (Phone duties will be assigned weekly, and you will also serve as backup for others when needed.)
• Conflict Checks: Conduct conflict checks as needed.
• Scheduling: Assist with scheduling and rescheduling calls and meetings.
• Client Experience: Ensure every client interaction is positive and efficient.
• Client Greeting: Greet clients who visit the Ashburn office, ensuring a welcoming and professional experience.
• Team Collaboration: Provide assistance to other departments as needed.
• Office Supplies Management: Maintain inventory of office supplies, ensuring adequate stock levels and reordering items as necessary.

Skills Required:

We seek a team-oriented, friendly, and detail-driven individual excited about learning and growing within a supportive and client-focused team. Ideal candidates will possess:

• Strong attention to detail and organizational skills
• Excellent communication skills, both oral and written
• A passion for helping others and a calm, empathetic demeanor when interacting with clients
• A willingness to learn our high standard for client experience
• A pleasant phone presence and ability to create positive connections with clients
• Team-oriented mindset with a collaborative approach to work

What We Offer:

• Competitive hourly pay
• Comprehensive benefits package, including health, dental, and vision insurance
• Matching retirement contributions
• Life and disability insurance (short- and long-term)
• Paid time off and holiday pay
• Opportunities for growth and career advancement
• A collaborative, fun, and inviting company culture

Our Hiring Process:

We want to ensure that we’re a good fit for each other. Our hiring process includes multiple stages of interviews—phone and in-person—and a review of your professional references. If selected for the first step, you will be asked to review our firm values to ensure alignment with our team’s mission and culture.

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Commute:

• Ashburn, VA 20147 (Required)

Work Location: In person

Salary : $17 - $23