What are the responsibilities and job description for the Accounts Receivable Specialist - Remote position at Remote - NMDP Careers?
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POSITION SUMMARY:
This position is responsible for a variety of Order Management and Accounts Receivable functions in the areas of daily order review, manual order updates, order audit trail, cash receipts, tracking, collections, and specialized reporting. Aids in the oversight & auditing of various accounts receivable and revenue functions. Ensures that activities are documented, providing a safe, accurate and smooth transition of data. This is a remote position (US). #LI-Remote
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ACCOUNTABILITIES:
Revenue cycle management: the financial process, utilizing billing software, that healthcare and related facilities use to track donor and patient care from the start of the appointment scheduling to the final payment of a balance.
- Create and review working reports that quickly identify exceptions to the normal revenue cycle.
- Monitors, follows up on and communicates findings concerning implementations of new or modified policies and procedures, as assigned
- Implement financial best practices to drive improvements in business revenue.
- Develop "what-if" scenarios to understand the impact of contractual and industry changes.
- Report review and distribution, billing account inquiries and account follow up, patient order research, collaborate with Case Management and Search Advocate teams, document procedure codes and billable items in collaboration with finance pricing function, phone coverage to ensure that partners receive timely response to inquiries.
- Working/researching account errors as assigned utilizing internal and external resources.
Billing and Invoicing Process:
- Ensures customer billing documents are distributed to customers in a timely manner.
- Communicates timely with clients about billing discrepancies and questions.
Cash Application & Collections:
- Processing accounts receivables and incoming payments in compliance with financial policies and procedures.
- Tracking and resolving outstanding payments.
- Maintain an Accurate Aging Report.
- Responds to customer inquiries, performs necessary collection calls on delinquent accounts & maintains files relating to relevant communications with customers and/or stakeholders.
- Performs other duties as assigned. Assumes other duties and responsibilities that are appropriate to the position and area.
REQUIRED QUALIFICATIONS:
Knowledge of:
- Accounting principles, fair credit practices and collection regulations.
- Order management in a service based (versus goods or tangible products) organization and revenue cycle accounting.
Ability to:
- Work proficiently with MS Office Products especially Microsoft Excel and Adobe Acrobat Pro with familiarity with pivot tables and printing to PDF.
- Work in cross functional teams and matrixed organizations.
- Meet deadlines, prioritize work, manage time within 40-hour work week.
- Work as an individual contributor in close partnership within a team environment.
- Communicate effectively and efficiently both internally and externally.
- Demonstrate experience to analyze and solve problems.
- Demonstrate high degree of accuracy and attention to detail.
- Demonstrate experience to identify process improvement opportunities.
- Must exemplify our NMDP Standards.
Education and/or Experience:
- Associate’s degree or two-year certificate in Accounting or Bookkeeping. One year experience in a position that required performance of Accounts Receivable functions and use of a computerized accounting system. Experience should include work with cash receipts, collections, credit, billing, invoicing, order analysis and customer maintenance.
- However, upon evaluation, the completion of a bachelor's degree in accounting or business may be substituted for the required experience.
PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
- Bachelor’s degree or equivalent experience.
- Experience with Oracle EBS.
- Experience, preferably in medical billing
DEI COMMITMENT:
As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
BENEFITS:
NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information
