IT Support Technician Lvl. 2. Full Time. Mount Laurel Township, NJ, US. Job Purpose Summary. Responsibilities include serving as the first line technical support to onsite and remote employees. Responsibilities Include. Troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion and provide direct end user assistance where required. Install, diagnose, repair, maintain, and upgrade hardware and equip...