HVAC Service Field Supervisor

Riddleberger Brothers, Inc. is seeking to hire an experienced leader to join our team as a HVAC Service Field Supervisor.

We offer career opportunities that allow you to be part of a team and grow as an individual.

Please click the video below to hear from RBI team members about what they like most about their jobs, and what it's like to build a career at RBI.

We offer you:

• Competitive pay
• Comprehensive benefits package
• Apprenticeship opportunities with a pathway to licensure
• Growth and development opportunities
• Scholarship program for our employees’ children
• Discounts at major automotive, computer, and cell phone companies
• Employee referral incentives
• Available with certain positions, where necessary/required:
  • Company mobile phone and/or tablet
  • Company vehicle
  • Company uniforms
• And much more!

Our benefits package offers you:

• Medical, Dental, Vision, and Life Insurances
• Short-Term and Long-Term Disability Insurances
• Accidental Death & Dismemberment Insurance
• Health Care and Dependent Day Care FSA's
• Employee Assistance Program (EAP)
• 401(k) Plan
• Annual Bonus
• Generous Vacation, Holidays, and Sick Time
• And much more!

Please click the video below to hear from RBI team members about training and development opportunities at RBI!

About us:

We are a full-service plumbing, mechanical, HVAC service, controls, and design-build company.

• Main office is located at 6127 South Valley Pike, Mount Crawford, VA 22841
• Parent Company - Comfort Systems USA (https://comfortsystemsusa.com/)

Please click the video below to hear from RBI team members about RBI’s history and culture!

Primary Purpose of this position:

Supervise, oversee and develop activities of service technicians and assigned accounts.

Specific Job Duties:

• Maintain and implement procedures for a safe work environment
• Provide feedback to management on progress of technicians and help identify individual and departmental training needs
• Provide feedback on equipment, tools, instrumentation, etc.
• Keep management informed of potential safety, personnel or customer issues
• Monitor project schedules to ensure timely completion
• Track service technician call backs and consult with technician on how to prevent a reoccurring event
• Complete QC inspections of projects
• Oversee the activities of assigned service technicians
• Evaluate existing staffing levels and make recommendations for hiring new technicians
• Assist management with interviewing and determining suitability of applicants as potential new hires
• Review performance of technicians and address when necessary
• Support technicians with technical back up providing hands on training when required as well as working directly day to day with technicians to service accounts
• Follow up with vendors on parts ordered by technicians to ensure equipment is installed per specifications
• Maintain specified/required gross margin on all project quotes
• Provide management with detailed quote summary forms to include vendor and pricing

Other Requirements:

• Punctual and regular attendance
• Ability to work on a team and interact with people
• Communicate effectively with employees and customers
• Ability to operate and use a man lift, personal lift, chain hoist, duct jack
• Valid driver's license and ability to meet company driver qualification policy
• Must be able to respond to service calls after regular working hours and on weekend
• Valid driver’s license and ability to meet company driver qualification policy

Education and Experience Requirements:

• Must be a high school or trade school graduate or have a GED
• Completion of a vocational program of study or apprenticeship program a plus
• EPA Universal Certification
• 3-5 years HVAC experience
• Supervisory experience a plus

If you are interested in:

• Developing your skills
• Teamwork
• Providing outstanding Customer Service
• Safety and Quality

then a career with Riddleberger Brothers, Inc. may be right for you; we strive to work safely and exceed customer expectations!

Riddleberger Brothers, Inc. is an Equal Opportunity Employer. 
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.