Office Administrator

Office Administrator | Ripple Fiber

We are looking for an Office Administrator to join our growing team in Plymouth, MI.

About Ripple Fiber

Our mission is to provide access to the best internet for life, while bridging the digital divide, using advanced technology aimed at improving peoples lives. Our technology has proven successful in other countries around the world and has provided ease of access to more opportunities from an education, entertainment, and employment perspective.

We have achieved the above by providing faster, more stable fiber internet connection, providing each user with their own bandwidth without needing to share with anyone else. Simply put, the capacity of fiber is a lot faster than copper and is the internet of the future.

Our aim is to provide this internet access to over 3 million homes over the next 7 years, across various states.

About our culture

We are a dynamic fast growing, fast paced, innovative company filled with ambitious, self-starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth and development.

About the role

The ideal candidate will have a strong background in customer service, office administration, and computer skills. This position will be responsible for providing administrative support to the sales team. This position will be tasked with coordinating projects within our sales department from small simple tasks to large projects. A priority of this role is to ensure projects are completed within a timely manner while focusing on quality and staying within a set budget. Excellent collaboration and communication skills are a must have.

Responsibilities:

• Compile, monitor and maintain sales data.
• Track and report lead generation activities for sales associates.
• Create PowerPoints for Sales presentations.
• Maintain Sales Associates weekly data on sales activity.
• Work effectively within a CRM.
• Handle event coordination and collection of marketing materials.
• Organize sales packages for community liaisons.
• Ensure that the proper marketing and approved brochures and supporting documents are available for meetings/events.
• Manage customers pre-orders and new orders within our system. (Is this accurate??)
• Handle inventory management for office supplies and marketing material.
• Handle scheduling of general maintenance and organization of the assigned location.
• Manage schedules for the assigned location.
• Provide support to sales staff as needed.
• Assist with special projects as requested.
• Create and manage the office workflow.
• Work effectively with other departments within the company to complete tasks or projects.
  

Qualifications

• Bachelor's degree or relevant work experience preferred.
• Minimum of 4 years of experience in a similar role.
  
• Proficiency in Microsoft Excel.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Detail-oriented with a high level of accuracy.

We offer a competitive salary, comprehensive benefits package (including 401k packages), various perks and opportunities for growth and development. If you believe you are a fit from a role and culture perspective, please submit your resume, along with a cover letter for consideration.

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.