What are the responsibilities and job description for the Sales Support Representative position at Rocky Coast Printworks, Inc.?
Job Overview
We are seeking a self-driven and detail oriented Sales Support Representative to join our dynamic team. In this role, you will play a crucial part in enhancing our customer experience by providing exceptional support to our sales team and clients.
Duties
- Assist the sales team with administrative tasks, including sourcing and pricing product, checking stock, confirming quality, assisting with quotes and order entry
- Collaborate with various departments to ensure timely fulfillment of customer orders and requests.
- Maintain positive vendor relationships to ensure the best possible solutions for our customers
- Support sales initiatives by coordinating schedules, meetings, and follow-ups with clients.
- Create and ship sample boxes to customers and prospects
- Support the sales team with creating and updating lead lists and researching clients
- Schedule & coordinate meetings for the sales team
- Run reports
- Track orders & update teams of changes to completion dates
- Assist customers when picking up orders, samples or other materials
Experience
- Previous experience in a sales or customer service role is preferred.
- Strong communication skills, both verbal and written, with an emphasis on professionalism and clarity.
- Proficiency in using CRM software and Microsoft Office Suite is advantageous.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Excellent organizational skills with attention to detail to manage multiple tasks effectively.
- must be a self starter who can set their own goals to challenge themselves for growth
Join us as a Sales Support Representative where your contributions will directly impact our success while providing you with opportunities for professional growth!
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to Commute:
- Dover, NH 03820 (Preferred)
Ability to Relocate:
- Dover, NH 03820: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $21
