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Dining Room Manager

Roma's Restaurant
Southwick, MA Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 4/13/2025

Overview
We are seeking a dedicated and experienced Dining Room Manager to oversee the daily operations of our restaurant's dining area. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service in a casual dining environment. As the Dining Room Manager, you will play a crucial role in ensuring that our guests have a memorable dining experience while maintaining high standards of food safety and restaurant management.

Responsibilities

  • Lead and manage the dining room staff, ensuring efficient shift management and teamwork.
  • Oversee daily operations, including guest service, staff training, and adherence to food safety regulations.
  • Utilize POS systems for order management and ensure accurate processing of transactions.
  • Collaborate with the kitchen team to ensure timely food delivery and maintain quality standards.
  • Monitor dining room cleanliness and organization, addressing any issues promptly.
  • Handle guest inquiries, complaints, and feedback with professionalism and tact.
  • Assist in scheduling staff shifts and managing labor costs effectively.
  • Implement training programs for new hires on restaurant policies, food safety practices, and customer service excellence.

Experience

  • Proven experience in restaurant management or a similar role within the casual dining sector.
  • Strong understanding of shift management practices and kitchen operations.
  • Familiarity with POS or other point-of-sale systems is preferred.
  • Knowledge of culinary techniques and food safety standards is essential.
  • Excellent leadership skills with the ability to motivate and develop a team.
  • Strong communication skills to interact effectively with guests and staff alike.

Join us in creating an inviting atmosphere where guests can enjoy delicious meals while receiving top-notch service!

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 3 – 10 per week

Shift:

  • Day shift
  • Evening shift

Work Location: In person

Salary : $15

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