What are the responsibilities and job description for the Dining Room Manager position at Roma's Restaurant?
Overview
We are seeking a dedicated and experienced Dining Room Manager to oversee the daily operations of our restaurant's dining area. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service in a casual dining environment. As the Dining Room Manager, you will play a crucial role in ensuring that our guests have a memorable dining experience while maintaining high standards of food safety and restaurant management.
Responsibilities
- Lead and manage the dining room staff, ensuring efficient shift management and teamwork.
- Oversee daily operations, including guest service, staff training, and adherence to food safety regulations.
- Utilize POS systems for order management and ensure accurate processing of transactions.
- Collaborate with the kitchen team to ensure timely food delivery and maintain quality standards.
- Monitor dining room cleanliness and organization, addressing any issues promptly.
- Handle guest inquiries, complaints, and feedback with professionalism and tact.
- Assist in scheduling staff shifts and managing labor costs effectively.
- Implement training programs for new hires on restaurant policies, food safety practices, and customer service excellence.
Experience
- Proven experience in restaurant management or a similar role within the casual dining sector.
- Strong understanding of shift management practices and kitchen operations.
- Familiarity with POS or other point-of-sale systems is preferred.
- Knowledge of culinary techniques and food safety standards is essential.
- Excellent leadership skills with the ability to motivate and develop a team.
- Strong communication skills to interact effectively with guests and staff alike.
Join us in creating an inviting atmosphere where guests can enjoy delicious meals while receiving top-notch service!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 3 – 10 per week
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $15