RESPONSIBILITIES: • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level daily. Oversee and direct Food and Beverage, Rooms Division, Engineering, and Spa departments. Assist in establishing and creating goals and strategies for both the operational and financial success of the hotel. Interface with ownership representatives in the exec...
KEY RESPONSIBILITIES Responsibilities will include, but are not limited to: • To ensure prompt, efficient, and courteous service, to monitor and analyse levels of guest satisfaction, to exceed guest satisfaction & to maximize return guests • To set and maintain service standards, to lead the team, to motivate employees to coach, counsel, discipline employees, to determine priorities, set goals, and follow up, to monitor attendance, shift rosters,...
RESPONSIBILITIES: • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level daily. Oversee and direct Food and Beverage, Rooms Division, Engineering, and Spa departments. Assist in establishing and creating goals and strategies for both the operational and financial success of the hotel. Interface with ownership representatives in the exec...
KEY RESPONSIBILITIES Responsibilities will include, but are not limited to: • To ensure prompt, efficient, and courteous service, to monitor and analyse levels of guest satisfaction, to exceed guest satisfaction & to maximize return guests • To set and maintain service standards, to lead the team, to motivate employees to coach, counsel, discipline employees, to determine priorities, set goals, and follow up, to monitor attendance, shift rosters,...
ABOUT THE PROGRAM. Rosewood Hotel Group’s Management Trainee Program invites you to a 12-month accelerated development journey that deep dives into divisional excellence at our property, designed for early career talents to excel in a team leadership role while making a meaningful impact on the guest experience. Rosewood Hotel Group is committed to inspiring the imagination and unleashing the full potential of our talents. Each day is full of opp...
KEY RESPONSIBILITIES • Work closely with Director of Communications to support the execution of communications strategy, including marketing communications, e-commerce, digital marketing and B2B and B2C marketing initiatives • Manage website updates and content on rosewoodhotels.com, including copy, photography, and landing page updates, working closely with corporate team for brand alignment • Support property’s digital strategy and performance ...