Position Summary. The High-Risk Complaint Response Specialist is responsible for the resolution of written customer complaints and notices of error. The incumbents will communicate the resolution to the customer in an appropriate resolution letter drafted in accordance with RPMS customer communications principles and completed within the time period provided by the CFPB Mortgage Servicing Rules, other applicable law, and RPMS SLAs. The High-Risk ...
Position Summary. The Mortgage Insurance Manager is responsible for motivating Escrow team members to perform at their best. the administrative and technical direction of the Mortgage Insurance (MI) process. and functional effectiveness, efficiency, and quality of the MI team. The Manager develops each team member’s knowledge-base, research acumen, communication skills, and other abilities relevant to the specialist’s professional career and Loan...
Position Summary. RoundPoint’s brand identity rests in the hands of the Customer Service Representative. The Customer Service Representative manages RoundPoint’s reputation, and advances it through superior proactive and reactive communication. The Customer Service Representative achieves this end by translating our customers’ needs into answers to their questions, workflows to other departments, and/or knowledge of RoundPoint’s self-service prod...
. This position can sit in either of the following locations. Minneapolis, MN / Fort Mill. SC / Dallas, TX. Benefits Analyst. The Benefits Analyst will be responsible for managing employee benefits programs and ensuring compliance with federal and state regulations, as well as providing payroll support as necessary. The Benefits Analyst reports directly to the Payroll & Benefits Manager and works closely with our human resources team on employee...
Vice President, Originations Compliance. The Vice President of Originations Compliance is responsible for RoundPoint’s residential mortgage originations compliance program, reporting directly to Roundpoint’s Executive Vice President & General Counsel. The Vice President is responsible for monitoring RoundPoint’s compliance with applicable laws, regulations, and investor guidelines with respect to its mortgage originations and assumptions busines...
This position can sit in either. St. Louis Park, MN. Fort Mill, SC. Dallas, TX. . Azure Infrastructure Engineer. The Azure Infrastructure Engineer will be designing, implementing, and managing cloud-based solutions. This position is a part of our Infrastructure Team and responsibilities span both on-premises infrastructure with a focus in Azure Cloud expertise. Your expertise in designing, implementing managing, and optimizing Azure solutions w...
Position Summary. . The Tax & Escrow Specialist. will have a key role in the day to day analysis and decisions related to Taxes. The Specialist will assist in the development and implementation of strategies and the long term operational plan to grow the department’s capabilities, and improve the effectiveness of the department functions. This position will play a key role in the management of Tax vendors to ensure SLA’s are maintained. Working ...
Position Summary. The Mortgage Operations Manager is responsible for overseeing mortgage operations. The Mortgage Operations Manager is a detail-oriented professional with a passion for operational excellence and driving business efficiency. The Mortgage Operations Manager manages and optimizes resources, including staffing, equipment, and technology, to meet operational targets. Primary Responsibilities. Assist in creating a streamlined, efficie...
Position Summary. The Collateral Servicing Specialist is responsible for requesting collateral from the custodian, intake of collateral files, handling tasks related to production of lien releases/satisfactions, subordinations, partial releases, CEMAs, assignments of mortgage, allonges and ad hoc document requests. . Primary Responsibilities. Work directly with document custodians to request the release of original collateral documentation and mo...
This is a hybrib position, willing to condiser applicants in the following locations. Fort Mill, SC (Charlotte Metro), Dallas, TX (DFW Metroplex) Minneapolis, MN (Twin Cities). Position Summary. The AVP of Loss Mitigation Operations provides leadership, direction, and coordination of all activities for functions specific to Loss Mitigation Quality Assurance and Settlement in accordance with regulatory compliance, and company guidelines. This pos...
Position Summary. The Foreclosure Supervisor provides leadership, direction, and coordination of all activities for the default functions specific to foreclosure actions in accordance with statutory compliance, regulatory compliance, and company guidelines. This position is responsible for managing all foreclosure activities in accordance with established work rules, goals, and objectives to improve timeline and attorney performance. Overseeing ...
Position Summary. RoundPoint’s brand identity rests in the hands of the Customer Service Representative. The Customer Service Representative manages RoundPoint’s reputation, and advances it through superior proactive and reactive communication. The Customer Service Representative achieves this end by translating our customers’ needs into answers to their questions, workflows to other departments, and/or knowledge of RoundPoint’s self-service prod...