Account Manager

Job description

Location: Tri-State Area

Job Summary:

We are seeking a motivated and relationship-focused Account Manager to oversee and grow an assigned portfolio of physical client stores within the tri-state area for one of our portfolio companies. This role requires balancing the energy and efficiency of outbound sales with the strategic care and rapport-building of account management. The ideal candidate will have a passion for fostering long-term relationships while driving frequent purchasing and business growth for our clients.

Key Responsibilities:

Relationship Management:

• Serve as the primary point of contact for assigned clients, ensuring their needs are understood and met.
• Build and maintain trust through consistent communication and personalized support.
• Provide exceptional service by addressing concerns promptly and fostering loyalty.

Sales & Growth:

• Actively engage clients to promote frequent and consistent purchases.
• Identify and execute opportunities to expand client spend through upselling, cross-selling, and tailored recommendations.
• Keep clients informed about product offerings, promotions, and relevant updates.

Order Support:

• Guide clients through the purchasing process, ensuring accuracy and efficiency.
• Offer creative solutions and product suggestions to meet client goals.
• Ensure seamless delivery coordination and follow-up for all orders.

Strategic Account Oversight:

• Monitor and analyze client purchasing patterns to identify growth opportunities.
• Maintain detailed records of interactions and sales performance using CRM tools.
• Share actionable insights with the sales and operations teams to enhance strategies and offerings.

Qualifications:

• Demonstrated experience in account management, sales, or customer service, ideally within a high-volume or distribution context.
• Strong communication and interpersonal skills, with a proven ability to build rapport.
• Proactive and organized, with an aptitude for managing multiple accounts simultaneously.
• Comfortable with outbound sales strategies, including phone and in-person client interactions.
• Proficiency with CRM platforms and the Microsoft Office Suite.
• A results-driven mindset with a customer-first approach.

Why Join Us:

• Work with a vibrant and supportive team in a dynamic, fast-paced industry.
• Competitive compensation package with performance-based incentives.
• Opportunities for professional development and growth.
• The chance to make a direct impact by helping local businesses thrive.

Job Type: Full-time

Pay: $70,791.00 - $120,000.00 per year

Schedule:

• Monday to Friday

Ability to Commute:

• Brooklyn, NY 11236 (Required)

Work Location: In person

Salary : $70,791 - $120,000