Office Assistant

• Organize office operations and procedures.

2. Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff.

3. Responsible for recruiting staff for the office and providing orientation and training to new employees.

4. Ensure top performance of office staff by providing them adequate coaching and guidance - Coach, mentor and discipline office staff.

5. Handle customer inquiries, complaints and concerns in an efficient manner.

• Understands and supports established sales policies and procedures to provide proper and effective treatment to customers.
• Arranges daily cash deposits and fills out cash control sheet daily.

Maintains accounts receivable inquiries in accordance with company procedures.

• Answers accounts receivable phone and e-mail inquiries and follows up.
• Calls and/or mails correspondence to customers as necessary to update accounts.
• Reconciles customer allowances and discounts.
• Ensure filing systems are maintained and current.

12. Participate actively in the planning and execution of company events.

• Ensure security, integrity and confidentiality of data.

14. Manage relationships with vendors and service providers ensuring that all items are invoiced and paid on time.

• Inventory Control/Purchasing – coordinate with warehouse and production to ensure that needed raw materials and packaging requirements are ordered and received as needed.*
• Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.

17. Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office.

• Responds to incoming credit reference inquiries with pertinent credit information in accordance with company procedures.
• Answers multi-line telephone system, takes accurate messages and directs telephone calls in a professional manner.
• Composes, prepares and proofreads correspondence, office memos and reports on computer and maintains confidentiality when required.
• Processes incoming and outgoing mail and packages.
• Maintains an organized office calendar and schedules meetings and appointments as needed.
• Greets and screens incoming visitors in a professional manner and promptly notifies appropriate person of their arrival.
• Maintains an adequate office supply inventory and requisitions additional items as needed.
• Monitors and directs incoming documents to appropriate person or department and sends documents as requested.*
• Prepares freight arrangements and secure quotes.*

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• QuickBooks: 1 year (Required)

Work Location: In person

Salary : $15