CRPA Peer Coach - Full CRPA License req'd

CRPA Peer Coach - Full CRPA License req'd

This position is located at our 311 Call Center Hotline and Stabilization Center in Rockland County, NY

Healthcare staff can work anywhere….The BEST work with US!

Work Schedule: Flexible Mon-Sun

Salary: $40,000 - $50,000/yr

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.

Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.

The Role

We are seeking empathetic and motivated Peer Coaches to join our Behavioral Health Call Center team. As a Peer Coach, you will use your lived experience with mental health and/or substance use recovery to provide hope, support, and encouragement to individuals reaching out for assistance. This role is integral to fostering a compassionate and non-judgmental environment, offering callers guidance, emotional support, and resource connections to aid in their recovery journey. This work is carried out in support of the mission and goals of Samaritan Daytop Village.

What You Will Do:

• Answer inbound calls and provide peer-to-peer support to individuals experiencing behavioral health challenges.
• Share personal recovery experiences to inspire hope and demonstrate the possibility of wellness and recovery.
• Listen actively to callers, validate their feelings, and encourage them to explore recovery options.
• Serve as a role model, mentor, and advocate in order to help prevent relapse and promote long-term recovery.
• Assist callers in identifying and connecting with community resources, support groups, and recovery services.
• Establish a trusting relationship with the client based on mutuality and unconditional positive regard during outreach and meetings in the community and in various program settings.
• Help de-escalate emotionally charged situations by offering calm and empathetic responses.

Who You Will Be:

• High School Diploma or GED.
• Certified Recovery Peer Advocate-CRPA.
• At least two (2) years’ work experience or volunteer experience in a recovery-oriented setting.
• Personal experience with mental health challenges and/or substance use recovery.
• Reliable transportation to travel to site in Rockland County, NY.
• Knowledge of substance use disorder recovery process.
• Basic computer literacy including familiarity in Microsoft Office Suite.
• Commitment to recovery-oriented systems of care.

At Samaritan Daytop Village, we empower over 33,000 New Yorkers annually to transform their lives. Our success depends on a community of dedicated, caring employees who share our passion for creating hope and healing. We live our purpose through uplifting others!

As part of our team, you and your family will be supported through:

• Robust Benefits - Competitive packages include medical, dental, 401K matching, profit sharing, insurance options, and more
• Work-Life Balance - From generous PTO to holiday celebrations, we value your needs
• Growth Opportunities - Further your career with tuition assistance, credentialing support, and free onsite training

We celebrate the potential within each person. Join us as we build stronger individuals, families, and neighborhoods across New York. Want to learn more? Click here https://www.youtube.com/watch?v=4XiZcvHOeIM

CRPA Peer Coach, for immediate consideration, please apply now!

An Equal Opportunity Employer Committed to Diversity in the Workforce.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• Are you a United States Citizen or possess a green card to work with Samaritan Daytop Village? (Visa Sponsorship is not available)
• Do you have a Certified Recovery Peer Advocate (CRPA) License?

Work Location: In person

Salary : $40,000 - $50,000