Position Summary. The position of Facilities Representative is established to provide support to ensure the courteous and efficient operation of the credit union’s facilities, corporate purchasing, security and mailroom functions. Maintain quality service standards set by the organization. . Essential Duties and Responsibilities. Respond to Facilities Department inquiries, process daily facility requests through internal Facility Management Softw...
Position Summary. The position of Call Center Supervisor is established to provide supervisory, operational and sales support to the department staff, to coordinate work scheduling and work flow in the department, and to assume responsibilities in the absence of the SVP and/or assistant manager. Maintain quality service standards set by the organization. Essential Duties and Responsibilities. Supervise and coach call center personnel to ensure qu...
Position Summary. The position of VP, Call Center is established to provide leadership and administrative direction to all Call Center business units. . Responsible for tactical execution of sales and service objectives and identifying process improvement opportunities that will enable the credit union to operate more efficiently with enhanced capabilities to deliver exceptional member service experience. Maintain quality service standards set by...
Position Summary. The position of Manager, Records Management is established to oversee the daily operations in the Records Management department and the Mailroom. This position is responsible for ensuring the effective, efficient and secure operations of document handling and retention. The Manager, Records Management is responsible to maintain service quality standards as set by the organization. Essential Duties and Responsibilities. Plan, sch...
Position Summary. The position of Employee Experience Representative is established to provide administrative, recruitment and employee experience support to applicable processes within the Talent Acquisition (TA) team. Maintains quality service standards set by the organization. Essential Duties and Responsibilities. Supports the Human Resources (HR) processes related to all phases of the employee life-cycle from onboarding through separation. R...
What will I do in this role. The position of Mail Room Specialist is established to ensure the accurate and timely handling of all incoming and outgoing letters and packages. This position will maintain quality and service standards set by the credit union and ensure the smooth functioning of the mail room. What qualifications do I need to have for this role. Requirements. High School diploma or equivalent. Ability to communicate with a variety o...
What will I do in this role. This position is established to coordinate and direct lobby/phone traffic while providing prompt, professional and accurate assistance to members. Participates in the promotion of Credit Union products and services to existing and potential members. What qualifications do I need to have for this role. Requirements. High school diploma or equivalent. 1 year of customer service experience or 6 months SDCCU member facing...
Non-Licensed Banker. Position Summary. The position of Financial Service Representative I is established to provide prompt, professional and accurate information to members and potential members in opening new accounts, securing loans, as well as cross-selling Credit Union products and services to meet members’ needs and increase member satisfaction. Maintain quality service standards set by the organization. Essential Duties and Responsibilitie...
Position Summary. Primarily responsible for contributing to an efficient and effective month-end close process, efficiency enhancements, GAAP and RAP application/research, and accurate financial/ regulatory reporting. Responsible for creating, updating and implementing procedures for the Accounting Department. . Assists VP Accounting with departmental initiatives and projects. . Maintains quality service standards set by the organization. Essenti...
Position Summary. The Data Architect is responsible for delivering results using their creativity and results-oriented critical thinking to meet complex challenges and develop new strategies for acquiring, analyzing, modeling, and storing data. The Data Architect works with business and technical leaders to help develop and utilize the latest technology and information management methodologies to meet our requirements for effective logical data m...
Non-Licensed Banker. Position Summary. The position of Financial Service Representative I is established to provide prompt, professional and accurate information to members and potential members in opening new accounts, securing loans, as well as cross-selling Credit Union products and services to meet members’ needs and increase member satisfaction. Maintain quality service standards set by the organization. Essential Duties and Responsibilitie...
Position Summary. Responsible for transacting business efficiently and accurately on member accounts. Participates in the promotion of the Credit Union products and services to existing and potential members. Maintain quality service standards set by the organization. Essential Duties and Responsibilities. Process routine member account transactions including: deposits, withdrawals, loan payments, transfers, wires, Cashier Check purchases, loan...
