Demo

Outreach Coordinator

SC Thrive
Aiken, SC Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/25/2025

Primary Job Objective / Job Summary :

The purpose of this position is to seek, foster, and strengthen relationships with organizations and agencies throughout SC Thrive Regions and occasionally statewide. The Outreach Coordinator secures partnerships with direct service nonprofits, businesses, healthcare agencies, schools, city, county, and state government entities. The Outreach Coordinator will promote SC Thrive brand awareness and provide excellent customer service throughout South Carolina. The Outreach Coordinator also will coordinate the ongoing relationship and usage of Thrive Hub - SC Thrive's online application completion system - with organizations and agencies with the goal of providing increased access to resources for South Carolinians. Partnership development and relationship building will be your key to success in this position.

Essential Functions :

  • Become a trained SC Thrive Counselor with the ability to perform client intake interviews and complete applications as well as determine how to expand and best implement usage of Thrive Hub within partner agencies.
  • Become fully knowledgeable and able to present at numerous speaking engagements on the breadth of SC Thrive work.
  • Participate in high leverage state and national coalitions, events, conferences, etc. to promote the work of SC Thrive.
  • Become knowledgeable in all aspects of SC Thrive's client management system Thrive Hub and all other SC Thrive trainings.
  • Stay current on industry and organization trends, products, competitive activity, and customer needs.
  • Build and maintain strong relationships with partner sites, providing excellent customer service, and support throughout the partnership life cycle.
  • Using data driven approaches, research and identify potential partners and confirm their organization aligns with SC Thrives (SCT) values, mission, and program offerings and is in good standing with the Secretary of State.
  • Develop and implement a strategic approach to prospecting and outreach event attendance, to include strategically mapping travel.
  • Participate in community coalitions, committees, work groups, and task forces in your region.
  • Initiate collaborative opportunities, collaborate with internal teams to ensure successful execution of events, programs, special initiatives, and facilitate meetings.
  • Establish and maintain partnerships / collaborations with SC Department of Health and Human Services (SC DHHS) and SC Department of Social Services (SC DSS) divisions in your region, United Ways, businesses, childcare facilities, libraries, community based organizations (CBOs), nonprofit organizations, technical colleges and universities, K-12 schools, food banks, media, homeless coalitions, faith-based organizations, legislators, and city and county councils.
  • Recruit and establish new SCT partnerships by providing demonstrations of Thrive Hub (SCTs online client portal) and proper communication through in-person meetings, emails, calls, text, and virtual meetings.
  • Negotiate partnership agreements and contracts. Communicate in writing proposed services for partner prospects and document in customer relationship management software.
  • Track and report on partnership performance, outreach events, collaborative meetings, pipeline activity, prospective and partner site visits in appropriate software.
  • Collaborate with the Strategic Partnership Specialist and document in Site Pipeline to request contracts and Business Associate Agreements to navigate prospective sites through the contract process.
  • Become a trained SCT counselor and trainer in aspects of Thrive Hub such as Benefits, Case Management, Resource Connect, self-care, financial literacy, and taxes.
  • Perform client intake interviews and complete applications in person and via phone as well as determine how to expand and best implement usage of Thrive Hub within partner agencies.
  • Facilitate implementation of Thrive Hub with partner organizations and provide ongoing training and support of Thrive Hub usage through continued contact and collaboration building.
  • Demonstrate excellent proficiency in using integrated technology systems.
  • Stay current on industry and organization trends, products, competitive activity, and customer needs.
  • Become fully knowledgeable and able to conduct SCT presentations, Thrive Hub demonstrations, and fulfill speaking engagements on the breadth of SCT work.
  • Attend and present at conferences, meetings, and trainings, and complete assigned reports as instructed.
  • Travel throughout assigned region and state 60-75% of your time to effectively and efficiently complete job assignments.
  • Maintain SC Thrive, partner, and client confidentiality at all times.
  • Other duties as assigned.

Qualifications and Experience Required :

  • Bachelor's Degree or equivalent years' experience
  • Excellent interpersonal, verbal, and written communication skills with the ability to build rapport and foster relationships with diverse individuals
  • Possesses strong technical skills. Proficient in Word, Excel, PowerPoint, and other technological tools
  • Possesses strong research skills and the ability to conduct internet navigation and research to assist clients
  • Proven negotiation skills, experienced in business development preferably in the nonprofit sector
  • Highly organized and detail-oriented, with an ability to manage multiple projects and priorities
  • simultaneously
  • Employs active listening skills and reflexive response techniques
  • Displays ability to work cooperatively in a team environment and be a self-starter
  • Experience in or displays comprehension of federal and state programs and benefits
  • Demonstrated desire and ability to work with people from various socioeconomic backgrounds
  • Preferred Qualifications and Experience :

  • Experience working in the non-profit industry
  • Three or more years of client management experience
  • Working Conditions and Physical Demands :

    Most of the time, the job will be performed in the community at partner and potential partner sites, events, rural locations, standard home office, and SC Thrive main office. Requires frequent travel, walking, setting up event space, and often works in outdoor weather conditions.

    Must be able to work with individuals of various diverse backgrounds and socio-economic statuses. Consistently communicates information and ideas to others. Must be able to exchange accurate information in a manner others understand in these situations. Frequently meets with the public and observes details at close range (within a few feet of the observer). Occasionally lifts up to 20 pounds for outreach events, materials, and various purposes.

    SC Thrive is committed to the inclusion of all qualified individuals. SC Thrive will take steps to provide reasonable accommodation to individuals with disabilities. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, perform the job's essential functions, or receive other benefits and employment privileges, please get in touch with the HR Contact for this job as listed above.

    SC Thrive is an Equal Opportunity and At-Will Employer.

  • Pre-employment screens are required per standard policy.
  • Must have a valid SC driver's license, minimum state auto insurance, reliable transportation, and the ability to travel to multiple worksites in SC.
  • Must maintain an acceptable driving record in accordance with SCT policy.
  • Salary : $21 - $24

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Outreach Coordinator?

    Sign up to receive alerts about other jobs on the Outreach Coordinator career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $49,009 - $68,762
    Income Estimation: 
    $65,352 - $83,351
    Income Estimation: 
    $79,703 - $117,266
    Income Estimation: 
    $70,882 - $94,516
    Income Estimation: 
    $103,303 - $148,215
    Income Estimation: 
    $156,374 - $224,893
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $162,123 - $210,901
    Income Estimation: 
    $70,029 - $91,788
    Income Estimation: 
    $88,426 - $116,821
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $92,664 - $115,984
    Income Estimation: 
    $114,731 - $155,985
    Income Estimation: 
    $57,350 - $76,919
    Income Estimation: 
    $70,029 - $91,788
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $71,085 - $91,088
    Income Estimation: 
    $114,731 - $155,985
    Income Estimation: 
    $88,426 - $116,821
    Income Estimation: 
    $116,374 - $157,533
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $126,670 - $153,667
    Income Estimation: 
    $114,731 - $155,985
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at SC Thrive

    SC Thrive
    Hired Organization Address West Columbia, SC Full Time
    The Staff Accountant is responsible for maintaining financial procedures and confirming financial compliance through the...
    SC Thrive
    Hired Organization Address Columbia, SC Full Time
    Job Description Job Description The Marketing Specialist will coordinate marketing, brand awareness, and other media rel...
    SC Thrive
    Hired Organization Address Columbia, SC Full Time
    Primary Job Objective/Job Summary: The purpose of this position is to seek, foster, and strengthen relationships with or...

    Not the job you're looking for? Here are some other Outreach Coordinator jobs in the Aiken, SC area that may be a better fit.

    Community Outreach Coordinator

    Brandon Wilde Life Care Community, Evans, GA

    Senior Community Outreach Coordinator RN

    PruittHealth, Lexington, GA

    AI Assistant is available now!

    Feel free to start your new journey!