What are the responsibilities and job description for the Customer Service Coord. position at Schaeffler?
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
Your Key Responsibilities
- Executes order fulfillment processes for an assigned customer group or an assigned group of products.
- Respond to customers inquiries and complaints and detect reasons for logistics problems arising.
- Provide explanations and solutions to customers to ensure customer satisfaction.
- Coordinate with other departments and external providers to implement corrective actions.
- Identify optimization areas of supply chain and logistics activities and report to Team Leader and / or Professionals.
- Ensure that services delivered are in line with defined quality standards and processes.
Your Qualifications
Basic Qualifications :
Computer applications (SAP, Outlook, Excel, etc.)
Preferred Qualifications :
Our Offering
As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.
Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.
www.schaeffler.com / careers
Your contact
Schaeffler Group USA Inc.
Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.
