Outreach Manager

Are you looking for a way to use your gift to help others? Do you have a heart to come alongside others who are trying to improve their lives? Do you want to work for a company that's made it on the  Best Christian Workplaces 5 years in a row? If so, we want to talk with you!

As a  Outreach Manager, you will provide direct oversight and leadership to the outreach and Search & Rescue program, ensuring effective operation and delivery of services in your designated area. Through your expertise and dedication, you demonstrate the love of Christ by empowering your team to make a positive impact on the lives of our homeless neighbors.

Pay Range: $23.87 - $33.41 Hourly

The above pay range is a guideline.  For candidates who meet the qualifications of the job, the Mission’s Compensation Philosophy is to target the middle of the range.  Multiple factors are taken into consideration to arrive at the final pay rate to be offered.  Factors include (but are not limited to) the scope and responsibilities of the role, the selected candidate’s work experience, education and training as well as internal equity, market and other business considerations.

Schedule: Monday - Friday, 8:30 am - 5:00 pm.

How you will serve 

• Provide direct oversight of Search and Rescue Specialists and volunteers, ensuring adherence to program objectives and standards.
• Manage a geographic area of King County, optimizing resource allocation and service delivery.
• Specialize in refining a list of resources pertaining to shelter and other services within the designated area.
• Coordinate and facilitate client needs coordination and follow-up, ensuring comprehensive support for guests.
• Develop and enlarge the volunteer base and volunteer drivers, overseeing recruitment, training, and retention efforts.
• Ensure volunteer readiness and safety preparedness, conducting regular trainings and drills.
• Coordinate specialist schedules and area routes, optimizing efficiency and coverage.
• Contribute to the development of department policies and procedures, ensuring alignment with department goals and organization philosophy of care.
• Assist in onboarding and training new staff, sharing expertise and best practices.
• Prepare and submit weekly and monthly reports to the director, documenting program activities and outcomes.
• Develop weekly route schedules, coordinating drivers and stewards/captains to ensure comprehensive coverage 5-6 nights a week.
• Maintain and track weekly guest contact, following up on referrals, and conducting readiness assessments.
• Provide expertise in navigating currently available services to guests facing various challenges.
• Manage and develop a large volunteer driver pool, optimizing nightly area coverage and establishing connections with guests.
• Train volunteers in best practices for engaging and building relationships with homeless individuals, instilling trust and acceptance of UGM program services.
• Coordinate with volunteer Engagement Department, Development Department, and Church Partnership for special S&R van outings.
• Ensure all weekly and seasonal supplies needed for S&R routes are on order and distributed.
• Proactively plan for accessible shelter beds and external emergency shelters for immediate guest transport during routes.
• Collaborate with the Director to develop and oversee a well-informed S&R orientation, incorporating insights from seasoned volunteers.
• Work closely with other department managers to accomplish goals set for Search and Rescue.
• Attend all Mission meetings and training sessions, as required.
• Participate in awareness campaigns with Marketing Dept.
• Any other job-related duties as assigned by supervisor.

How we support each other

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
• Faithfully upholds The Mission and your team in prayer.
• Participates in team devotions as schedule permits.
• Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.
• Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

How you qualify 

• Acknowledge and sign the Mission's Statement of Faith (see below)
• Bachelor’s degree or combined experience in related field.
• Minimum of three years of experience in homeless outreach or related field.
• Experience in supervisory or managerial roles.
• Ability to work evenings and weekends as required.
• Must possess a valid unrestricted Washington State Driver’s License and be able to meet the standards of the Mission driver criteria required, including but not limited to:
  • Clean driving record
  • No current suspensions or revocations in the last 3 years
  • At least 21 years of age

Benefits

All regular fulltime employees, you are eligible to participate in our generous benefits package:

• Medical / Vision with generous dependent coverage
• Dental - 100% company paid
• Long-Term Disability 100% company paid
• Basic Life Plan 100% company paid
• Voluntary Products (Aflac and Guardian)
• EAP and 24/7 Virtual Mental Health 100% company paid
• 4 weeks of paid vacation (prorated based on hire date)
• 11 paid holidays 1 Floating Holiday
• Personal Day and Birthday holiday
• Retirement benefits w/ company match
• Continuing Education Reimbursement Program

Work Environment

While performing the duties of this job, the employee is frequently required to stand, walk or sit for extended periods of time; bend, stoop or reach.  Occasionally will stand, balance, twist, stoop, kneel and reach with hands/arms. Regularly lifts up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.

Statement of Faith

• We believe the Bible to be the inspired, the infallible, authoritative Word of God.
• We believe that there is one God, eternally existent in three Persons; Father, Son, and Holy Spirit.
• We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right-hand of the Father, and in His personal return in power and glory.
• We believe that for the salvation of lost and sinful men, regeneration by the Holy Spirit is essential.
• We believe in the present ministry of the Holy Spirit by whose indwelling the Christian is enabled to live a Godly life.
• We believe in the bodily resurrection of the just and unjust, the everlasting blessedness of the saved, and the everlasting conscious punishment of the lost.
• We believe in the spiritual unity of believers in Christ.

Mission Statement

To bring the love of Jesus and hope for a new life to our homeless neighbors.

Vision Statement

To see every homeless neighbor - beloved, redeemed, restored

Pre-Employment

This position is subject to a pre-employment criminal background check and must be able to pass a 4-panel drug screen 

Salary : $24 - $33