Busy Wilkes-Barre office seeking CSR's to work in a fast paced environment. Provide product/services information. Identify & resolve customer's issues with efficiency & accuracy. Able to multi-task & maintain stable performance under pressure. Troubleshoot customer issues in regard to equipment & services. Accurate communication of issue(s) to field technicians for resolution of the problem. Ability to speak & write clearly & accurately. Effectiv...
