Demo

Restoration Supervisor

SERVPRO
Gillette, WY Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 3/19/2025

Benefits

  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor plays a key role in job production and job file documentation.This is achieved by coordinating, monitoring, and overseeing work activities on restoration projects to ensure service needs are met and customers receive a positive experience

Key Responsibilities

  • Facilitate a positive customer experience and ensure customer satisfaction of services.
  • Communicate clear expectations to Restoration Technicians and supervise their activities.
  • Lead with humility and integrity.
  • Coordinate and perform restoration processes as scheduled and ensure quality control.
  • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
  • Follow and oversee safe work practices and adherence to safety and risk management guidelines.
  • Document a detailed and accurate job file to support the services provided.
  • Manage and control labor and consumable usage on assigned projects.
  • Manage assets by protecting and using equipment and materials properly.
  • Coach and train Restoration technicians.
  • Communicate with Restoration manager and office staff on project progress and issues.
  • Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned.
  • Continue development of Restoration expertise in services, cleaning products, and equipment.
  • Other tasks / duties as required by employer.
  • Position Requirements

  • Valid driver’s license
  • High school diploma / GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction a plus (willing to train the right person!)
  • IICRC certification a plus, not required
  • Skills / Physical Demands / Competencies

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push / pull / lift / carry objects
  • Ability to work with / around cleaning agents
  • Normal Working Hours, Additional Working Hours and Travel Requirements :

    This is a full-time position working Monday – Friday, 40 hours per week. This position frequently requires long hours, including some evening and weekend work (over time pay applies). Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

    At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

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