Automotive Service Manager Volkswagen (experienced)

Sheehy Auto Stores is searching for an experienced Service Manager who is motivated and serious about their career in this highly competitive industry. If you are driven to help people, passionate about customer service and ready to lead a successful service team, then this opportunity is for you! Relocation assistance available!

Responsibilities

• Managing the service department while supervising service advisor to ensure they meet the service objectives and expectations of the roll
• Train Advisors to greet every customer that enters our facility with hospitality and the highest level of respect.
• Train Advisors to present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand.
• Manage the store’s workflow in an effective and efficient manner.
• Train Advisors to possess the ability to sell our services consistently and effectively without jeopardizing honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Use the phone in a professional manner, always with the intention of creating a long-term relationship between the store, yourself and the customer.
• Prepare business goals for each month as well as each year.
• To act in a professional manner that reflects the quality organization you represent. Always project an attitude of honesty and integrity.
• Direct, coordinate, and participate in performing customer service activities as dictated by workload.
• Ensure that all work is performed to proper specifications.
• Assist other employees as needed.
  
  
  

Requirements

• Five years related experience and/or training; or equivalent combination of education and experience.
• Graduation from an industry recognized service training program also preferred by not required.
• Reynolds and Reynolds experience, preferred but not required
• Microsoft Office knowledge (Word, Excel, PowerPoint, Outlook)
• Authorized to work in the USA
• Able to pass pre-employment background check, Motor Vehicle Record check, and drug test
• Must have a valid driver's license
  
  
  

Benefits

• Health, Vision and Dental Insurance
• Paid Training
• Career Advancement
• 401(K) with profit sharing
  
  
  

We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits - all while promoting a culture that supports our Core Values: Sincerity, Hard work, Employee teamwork, Enthusiasm, Hospitality and being Your best. It’s simple really - we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees!

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. Sheehy Auto Stores is an Equal Employment Opportunity Employer.